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      TELUS Digital

      Engaged Employer

      TELUS Digital reviews

      Life-work Balance - Quality Analyst TELUS Digital Employee Review

      3.0
      Aug 23, 2022
      Quality analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good colleges Diversity in people Different background and cultures

      Cons

      Stressful Poor environment for workplace No life -work balance Working on weekend and night shifts Under paid jobs

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      TELUS Digital Response
      3y
      Hello. Thank you for sharing your review with the Glassdoor community and leaving your pointers on the areas of opportunity we can invest more. We are happy that you appreciated the pros you highlighted in your review.

      Explore other reviews about TELUS Digital

      5.0
      Jun 5, 2026
      Customer service representative (csr) ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      remote job that pays well, provides all equipment, and had benefits. The whole process of getting hired was an ease and they have overtime available. Sr advisors were nice and flexible if you have kids and appointments. i worked 2 months postpartum

      Cons

      Lack of social interaction, There's a lot of terminology and scripts you have to learn and you have to really apply yourself mentally. you are graded on each call for staying on script and all aspects of the workflow.

      2.0
      Jun 16, 2026
      Us rater
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible, but that’s about it.

      Cons

      They’re incompetent and training is vague/lukewarm. Half of the work you do will be inconsistent and unstable or a waste of time bc they have technical issues all the time. I am writing this out of anger, so please excuse any typos.

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