I love it here! - US Rater TELUS Digital Employee Review

5.0
Feb 24, 2023
Recommend
CEO approval
Business Outlook

Pros

- They offer really good pay (right now starts ant $14/hr) and decent hours for the type of job it is! (Normally 20, sometimes up to 28) - Their training is extensive, well done, and paid - They pay you for reading emails! - They do fun things as a company such as promoting random acts of kindness for a cash prize - Their support team is really responsive and helpful - opportunities for growth/promotion

Cons

- for me, the exam was very hard, even though it’s open book. Many things are open to interpretation/your judgment which is why it’s hard. I passed on the second time, studied for sooo many hours and felt like I got accepted into my favorite university when I got in! So excited and thankful, but it is hard to pass!

Explore other reviews about TELUS Digital

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

remote job that pays well, provides all equipment, and had benefits. The whole process of getting hired was an ease and they have overtime available. Sr advisors were nice and flexible if you have kids and appointments. i worked 2 months postpartum

Cons

Lack of social interaction, There's a lot of terminology and scripts you have to learn and you have to really apply yourself mentally. you are graded on each call for staying on script and all aspects of the workflow.

2.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible, but that’s about it.

Cons

They’re incompetent and training is vague/lukewarm. Half of the work you do will be inconsistent and unstable or a waste of time bc they have technical issues all the time. I am writing this out of anger, so please excuse any typos.

See reviews by: Helpful|Rating|Date|All