It's... Ok - Quality Rater TELUS Digital Employee Review

3.0
May 18, 2023
Recommend
CEO approval
Business Outlook

Pros

Choose your own hours. Bonuses available.

Cons

The training isn't great. You read a huge document for your guidelines, which have a fair amount of ambiguity. The examples used are often not relevant to the pages that you actually rate. The guidelines seemed to be applied inconsistently and the sores for accuracy were subjective based on the what higher up employees thought was the correct answer.

Explore other reviews about TELUS Digital

5.0
May 9, 2026
Recommend
CEO approval
Business Outlook

Pros

They offer a flexible schedule.

Cons

There aren't any downsides to this job.

4.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Company culture is very relaxed and laid back. The people who work here build some of the best products for the biggest clients in the world. Bar-none, I’ve never worked with more intelligent and passionate people ever. There is pride in efficiency, quality, and so much more.

Cons

Management is very… out of touch? Not at their own fault to be clear, but out of business processes. It’s difficult for them to grow and promote employees because they’re constantly shifted from one team to the next. The pay is “Meh” at best, and nowhere near the industry standard, but it is safe.

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