Absolutely the worst job I have ever worked at. Management will treat you like a machine. - Customer Service Dispatcher TK Elevator Employee Review

1.0
Mar 5, 2015
Recommend
CEO approval
Business Outlook

Pros

Nothing. Honestly, not one thing.

Cons

Minimum training, frustrated employees. Offer no customer service to their clients. They only care about how many calls a day you can take (each call is expected to be under a minute and you will have four lines that continuously ring). This is impossible if you expect to give any level of customer service to your clients.

Explore other reviews about TK Elevator

5.0
Feb 7, 2026
Recommend
CEO approval
Business Outlook

Pros

TK Elevator is a company where people are motivated and happy to work . Very helpful

Cons

Nothing as such, all seems to be good

2.0
Jun 16, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

TK Elevator has a recognizable brand and offers exposure to a large, complex organization. There are opportunities to work with talented individuals and gain experience supporting a broad range of operations. Compensation and benefits are competitive, and the company has the resources to drive meaningful initiatives.

Cons

My experience was that the work environment was highly dependent on individual leadership styles. Communication and expectations were not always consistent, and there was limited emphasis on coaching, employee development, and constructive feedback. As a result, the environment could at times feel reactive rather than collaborative. Work-life balance and employee well-being appeared to vary considerably across teams. Employees who value transparency, empowerment, and a supportive leadership culture should take time during the interview process to understand the management philosophy of their prospective team, as experiences may differ significantly depending on reporting structure.

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