The most unprofessional place I've ever worked. - Tech Support TP Employee Review

1.0
May 11, 2017
Recommend
CEO approval
Business Outlook

Pros

They give lots of hours. Like 11 hours a day! And let's not forget the apple account. Ooooh yeah that mandatory over time. It's great! They even fire you for it!

Cons

Well let's see. Dead body found outside in a car not to long ago. Drug dealers work there. People doing drugs in the parking lot. Oh! And when my wife called them telling them to tell me she couldn't breath and needed me to take her to the hospital? They told her she couldn't. Talk to me!

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TP Response
9y
Thank you for bringing this to our attention. These are serious allegations and should be addressed properly. We are committed to catering to our employees needs and providing them a positive working environment. We'll make sure to conduct an investigation to avoid similar instances from happening again.

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5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Very accomplishing environment, I enjoyed speaking with customers.

Cons

Calls are back to back and you have to meet all metrics.

3.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.

Cons

Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.

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