Great company to work for - Leadership TP Employee Review

5.0
Mar 4, 2015
Recommend
CEO approval
Business Outlook

Pros

Lots of opportunities to explore different parts of the world. Significant promotional opportunities. Capable and competent senior leadership. The worlds largest BPO.

Cons

Can sometimes be bureaucratic - like any large organization. Base compensation is OK, though those coming into the company, from the outside, at the same level sometimes see higher salaries than those who've worked their way up. Bonus compensation is good, though there is a lack of transparency around bonus achievement details.

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TP Response
7y
We appreciate your honest feedback and we see to it open communication, transparency and honesty are practiced in the workplace at all times. Thank you for bringing this to our attention and we will make sure to take all these into consideration moving forward. All the best.

Explore other reviews about TP

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

My group of supervisors and our manager work really well together. The upside of this company is the ability to work from home and the support you are given is better than most places I have worked.

Cons

this can only be said for my project as we do not always have a clear path of what the upper management is looking for us to do

3.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.

Cons

Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.

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