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      Do. Not. Work. In. TELEPERFORMANCE. - Human Resources TP Employee Review

      1.0
      Jun 28, 2015
      Human resources
      Recommend
      CEO approval
      Business Outlook

      Pros

      I don't know, the cafeteria food?

      Cons

      Management has no idea what they're doing half the time - my ex boss let me sit for an entire year without delegating any responsibilities to the team or myself. They are very, very picky about giving you a schedule you need, so don't expect them to conform to school schedules or childcare schedules. The hours are long, 11, 12 hour days are expect when you're in HR. No paid overtime. And you are dispensable, that's what they tell you when you walk into the interview and that's how they make you feel the entire time you work there.

      avatar
      TP Response
      7y
      Thank you for bringing this to our attention. We aim to provide sufficient training and a positive environment to our employees while being rewarded with proper incentives and right opportunities. However, your review states otherwise. We will bring this up with management in order to make improvements that will benefit our employees.

      Explore other reviews about TP

      5.0
      Jun 21, 2026
      Customer service specialist i
      Recommend
      CEO approval
      Business Outlook

      Pros

      Wfh, family work-life balance is good. Great supervisors and leaders. It is a professional field, with room and opportunities to grow.

      Cons

      Depends on the project you work under, it Cán be a bit stressful, nothing to hard to handle.

      3.0
      Jun 16, 2026
      Customer service expert i
      Recommend
      CEO approval
      Business Outlook

      Pros

      For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.

      Cons

      Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.

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