Teleperformance Cares - Operations Manager TP Employee Review

5.0
Apr 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Working at Teleperformance for the past 10 years has been an incredible journey. This company has not only provided me with professional stability but has also fostered my growth through countless opportunities to learn, excel, and take on new challenges. The leadership team here truly values and cares for its employees, creating a supportive and collaborative work environment that makes coming to work every day a pleasure. My contributions have always been recognized, which has made me feel appreciated and motivated throughout my tenure. The colleagues I've worked with are not just coworkers—they've become lifelong friends. The strong team spirit and camaraderie make this company stand out even more. Moreover, Teleperformance goes above and beyond in maintaining a healthy work-life balance. I’ve always felt supported both professionally and personally. What truly sets Teleperformance apart is its commitment to innovation, inclusivity, and continuous growth, not just for the company but for its employees as well. Over the years, I’ve had the privilege of taking on new roles, learning new skills, and contributing to meaningful projects, all of which have been immensely fulfilling. If you are looking for a company that genuinely values its people and invests in their growth, Teleperformance is the place to be. I am proud to be a part of this wonderful organization and excited about the future ahead.

Cons

I don’t have a list of cons because, regardless of where you work, there will inevitably be tough days. However, if you take a moment to focus on the pros, you’ll realize that even the most challenging or demanding days are worth it when you genuinely enjoy what you do. In the end, the positives are what truly matter.

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TP Response
1y
Thank you for sharing your positive experience! We're committed to creating a great workplace, and your review encourages us to keep striving for excellence.

Explore other reviews about TP

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

-Working from home -Great hours -Flexibility -Paid time off

Cons

-Legacy systems -No other cons

3.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.

Cons

Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.

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