Company Doesn’t Listen to Customers - Sales TeamViewer Employee Review

3.0
Oct 18, 2021
Recommend
CEO approval
Business Outlook

Pros

Wins are celebrated. Medical insurance is covered 100%. Vision and dental are dirt cheap. No micromanaging. Lots of opportunities to earn money. PTO is outstanding! Immediate holiday pay, benefits, PTO, and 401k contribution. Promotion from within. No cold calling! Not encouraged to work through breaks and during off-time!

Cons

The company had a huge win last year when a bunch of companies went remote due to the pandemic. That time has passed, however, and yet the company still expects growth. Meanwhile, their prices are hiking, and the subscription model hinders sales. The systems we have to use are disjointed, not user-friendly, and there are far too many. We don’t even use our own product for our work! We’re all required to work in the office despite being a company that helps other work remotely. We were told bluntly that if we want to work remotely we can work elsewhere. The office is nowhere near where anyone lives. Training is not helpful at all to our day-to-day activities. I felt totally unprepared when I hit the phones. Commission is capped, but earning potential is still high.

Explore other reviews about TeamViewer

5.0
Apr 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture, supportive co-workers, and an excellent environment to learn and grow in SaaS sales.

Cons

Senior management often feels disconnected from day-to-day reality and tends to shift priorities frequently.

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TeamViewer Response
1mo
Thank you very much for your positive and thoughtful review. We’re delighted to hear that you value our culture, supportive team environment, and the opportunities to learn and grow within SaaS sales at TeamViewer. We also appreciate your honest feedback regarding senior management and shifting priorities. As a growing global company, aligning strategy with day‑to‑day execution is something we actively work on, and feedback like yours is essential in helping us improve communication and focus. Thank you for being part of TeamViewer and for contributing to our continued development.
2.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Good team Great communication Access to snacks and drinks Benefits and access to tools like LinkedIn learning Tuition reimbursement 401k match after some time

Cons

Company pushing to resolve faster Bonuses tied not to how well you do your job, but how well you make other teams to do their jobs. Managers will make you take the blame for their mistakes.

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