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The UPS Store

Part of UPS

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Good customer interactions, but tasks are tedious - Front Desk Receptionist The UPS Store Employee Review

3.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Good conversations with customers Constant A/C air flow Customer inconveniences almost always have to be redirected to UPS Corporate

Cons

Very tedious tasks Lots of lifting Answering the phone related to an issue they have with a UPS driver (completely unrelated to a UPS Store)

Explore other reviews about The UPS Store

5.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Really flexible job with a lot of free time to do stuff

Cons

Can get a little boring at times, but not that bad at all

2.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Due to understaffing, certain staff gets more hours. Decent enough pay compared to other companies, if you're patient enough (several years later) you can finally move up. You'll do decently if you're put under a decent manager.

Cons

Always understaffed and managers say we are "overstaffed", managers can influence raises to some degree by what they say and their employee biases, etc.

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