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The UPS Store

Part of UPS

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Small business is good but not great - Retail Manager The UPS Store Employee Review

4.0
Oct 20, 2013
Recommend
CEO approval
Business Outlook

Pros

- good work/life balance - competitive pay - family atmosphere - freedom to work at your own pace - overall it is a good place to work if you are looking to work in a small business environment but you have to know its limitations

Cons

- small business - individualized approaches - other not held accountable for their work - bad review and bonus structure - poor job of rolling out changes

Explore other reviews about The UPS Store

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Promotion worthy if you are diligent. Great potential

Cons

Large amount of skills required to learn

2.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Due to understaffing, certain staff gets more hours. Decent enough pay compared to other companies, if you're patient enough (several years later) you can finally move up. You'll do decently if you're put under a decent manager.

Cons

Always understaffed and managers say we are "overstaffed", managers can influence raises to some degree by what they say and their employee biases, etc.

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