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The UPS Store

Part of UPS

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Great entry level position that can give you transferable experience! - Assistant Manager The UPS Store Employee Review

5.0
May 13, 2014
Recommend
CEO approval
Business Outlook

Pros

My store had an excellent owner and general manager, who really knew how to give customers a service experience that would keep them coming back, without doing so at the expense of the associates.

Cons

As with any retail business, some of the worst experiences can be dealing with difficult customers, whether they lack basic knowledge of how shipping operates or perhaps are just confrontational.

Explore other reviews about The UPS Store

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing work life balance and good benefits

Cons

No cons, amazing company love this world

2.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Due to understaffing, certain staff gets more hours. Decent enough pay compared to other companies, if you're patient enough (several years later) you can finally move up. You'll do decently if you're put under a decent manager.

Cons

Always understaffed and managers say we are "overstaffed", managers can influence raises to some degree by what they say and their employee biases, etc.

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