Great team environment, but poor leadership - Customer Success Specialist UL Solutions Employee Review

3.0
Dec 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Kind, hardworking and colabortive coworkers

Cons

there is a lack of communication from leadership, and teams often times feel siloed from eachother.

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UL Solutions Response
5mo
Thank you for taking the time to leave us your thoughts. It is great to hear that you have kind, hardworking coworkers and that you have a positive working environment. We agree that a clear pipeline of communication from upper management cascading down to all levels is crucial. As a global company with employees in over 40 countries, sharing information is a balance between over-communicating and under-communicating. We appreciate that feedback.

Explore other reviews about UL Solutions

5.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice ppl, workload is extremely normal

Cons

Should be remote not hybrid

3.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

- Mission - Work life balance - Pay - Modernization of the workplace

Cons

- Every year benefits are reduced with terrible and tone deaf justifications. - Added benefits tend only to benefit new employees. - Perception that the company does not value long term employees (suspension of defined benefit program) - Poor ESPP discount - Lack of transparency on how AEIP bonus is calculated - Workflow tools are still extremely cumbersome after years of promises to fix them - Lack of enforcement of hybrid work policy. Many people never come in and are never spoken to about it.

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