Great people and flexibility, but outsourcing challenges persist - Senior Accountant Wolters Kluwer Employee Review

4.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Wolters Kluwer has some genuinely amazing people working for them and offers flextime for good work/life balance

Cons

Recently began pushing to "inhouse-outsource" as much of the core business functions as possible to their new service center in Pune, India. While many of my Indian colleagues are exceptional people, the constant turnover with overseas contractors and haphazard hiring and training process means that many of these staff members are woefully underprepared and set up for failure. As an example, I had to train my Indian contractor replacement before I left - while he was a lovely person, he had zero training in or experience with US payroll, benefit or tax structures despite that being approximately 50% of my core job function.

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5.0
Jun 15, 2026
Recommend
CEO approval
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Pros

Great office culture Room for growth Long term potential

Cons

High workload depending on team

1.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Some good coworkers, was good till they put in a time keeping system that took the flexibility away

Cons

I don't know how many years I told them that they should train me on regressions in case my supervisor went on vacation. My warnings fell on deaf ears. It was flexible and remote until they decided to force people back to an office that lacked proper equipment. I don't know where my final straw was - VP's hosting a lunch that included lobster and steak to brag about profits and bonuses that no one got but the higher ups - Not willing to pay overtime to be able to get through the insane workload - The company proudly boasting about buying Meta real estate - Most likely though is when my supervisor went on a vacation and a bug got through because they never trained me in regressions, and no one else could do it for the software and she tried to throw me under the bus for it... The systems are outdated, the software is outdated, and there is 0 training

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Wolters Kluwer Response
2w
Thank you for sharing your experience and for your time with us in Redmond. It’s good to hear that co-workers and flexibility were positive parts of your experience. Your feedback on training, workload, tools and systems, workplace experience, and how changes are implemented is noted and important for how people feel supported, prepared, and able to work effectively. We appreciate you taking the time to share this perspective. – Your talent brand team at Wolters Kluwer
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