Great products with a tangled brand/sales structure - Senior Marketing Manager Wolters Kluwer Employee Review

3.0
Jun 13, 2008
Recommend
CEO approval
Business Outlook

Pros

Growing company with many business units that offer broad experience and geographic opportunities. The Amsterdam HQ does try to make sure all associates are updated. So they send out regular communications and expect the GMs to do the same. They do seem to try to present a balanced view of the business, with some challenges/bad news mixed in. They also have many opportunities to telecommute. The benefits are great and kick in quickly. The offices in NY are in Chelsea, right in the heart of all that is cool and hip. They also have opportunities/offices all over the US, so best bet is to just look at their jobsite for what is open at any moment in time.

Cons

Structure of company is a bit cumbersome with business units competing for business against each other. This leads to a lot of frustration for the sales teams who find out from customer prospects that one sales rep from another branch is misinforming them about their product/service. Marketing strategy is very hard to develop as well since you are tripping up against the other WK service offerings. There was also for me a sense that the managers were working in isloation of each other, rather than getting a feeling that they all were pulling together with a common vision and goal. A bit of "every man for himself."

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5.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Great office culture Room for growth Long term potential

Cons

High workload depending on team

4.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Wolters Kluwer has some genuinely amazing people working for them and offers flextime for good work/life balance

Cons

Recently began pushing to "inhouse-outsource" as much of the core business functions as possible to their new service center in Pune, India. While many of my Indian colleagues are exceptional people, the constant turnover with overseas contractors and haphazard hiring and training process means that many of these staff members are woefully underprepared and set up for failure. As an example, I had to train my Indian contractor replacement before I left - while he was a lovely person, he had zero training in or experience with US payroll, benefit or tax structures despite that being approximately 50% of my core job function.

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