Company stuck in outdated employer-employee relations. - Sales Representative Wolters Kluwer Employee Review

3.0
Apr 19, 2009
Recommend
CEO approval
Business Outlook

Pros

Work-life balance. Good name to have on resume. Excellent teammate relations. Four weeks PTO and great benefits.

Cons

First of all, CCH facilities are completely outdated and gross. For a company posting profits like they are, they should be able to pump some money into their offices. Other downsides include nepotism, favoritism, and being misled on advancement opportunities. Management is absolutely most concerned about their paychecks vs. how to create a great atmosphere for their employees. A lot could be done to boost productivity, say sales contests and recognition for a job well done, but there is a serious lack of these ideas. A little goes a long way for employees who feel appreciated. Also as a sales rep with CCH, I saw plenty of sales channel conflict. Field Sales Reps are the precious babies of CCH while other sales personnel don't matter nearly as much. CCH is willing to pay FSRs a great amount of money towards their commissions, so if you're looking at outside sales, this would be a good fit. All other sales professionals in the company won't see nearly as much money. I would also say this company currently has the mentality that it's an employers market and anyone who doesn't agree can go work elsewhere. CCH could be revolutionary with it's attitude to the workforce, but it chooses to hold on to outdated ideas.

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5.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Great office culture Room for growth Long term potential

Cons

High workload depending on team

4.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Wolters Kluwer has some genuinely amazing people working for them and offers flextime for good work/life balance

Cons

Recently began pushing to "inhouse-outsource" as much of the core business functions as possible to their new service center in Pune, India. While many of my Indian colleagues are exceptional people, the constant turnover with overseas contractors and haphazard hiring and training process means that many of these staff members are woefully underprepared and set up for failure. As an example, I had to train my Indian contractor replacement before I left - while he was a lovely person, he had zero training in or experience with US payroll, benefit or tax structures despite that being approximately 50% of my core job function.

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