CT - Customer Specialist Wolters Kluwer Employee Review

Too many to list. #1 The culture values open communication, thoughtful decision-making, and continuous improvement #2 High level of autonomy and trust between Associate Directors and Product Leadership #3 Strong exposure to complex, meaningful product challenges #4 Deep Product leadership knowledge about Clients served #5 Supportive environment for growth into product leadership

None. The existing Product Leadership is highly effective and perfect as is. Don't change a single thing.

Wolters Kluwer has some genuinely amazing people working for them and offers flextime for good work/life balance

Recently began pushing to "inhouse-outsource" as much of the core business functions as possible to their new service center in Pune, India. While many of my Indian colleagues are exceptional people, the constant turnover with overseas contractors and haphazard hiring and training process means that many of these staff members are woefully underprepared and set up for failure. As an example, I had to train my Indian contractor replacement before I left - while he was a lovely person, he had zero training in or experience with US payroll, benefit or tax structures despite that being approximately 50% of my core job function.