Bad experience - Product Software Engineer Wolters Kluwer Employee Review

1.0
Mar 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Company benefits HR team was very helpful

Cons

During my time at WK, I worked for the Content Home Team. Before joining, I specifically inquired about production support responsibilities. I was assured that since they were hiring for a role requiring three years of experience, production support would not be part of my job. However, just four weeks after joining, I was unexpectedly assigned to production support alongside my development project. A year later, I was given an additional production support assignment, meaning that by the time I left, I was managing two distinct roles—production support and development—contrary to what was promised during the hiring process. One particular incident reinforced my decision to resign. While handling a routine production task, I followed a documented process that had been used by the team for years. As a precaution, I informed my manager about a minor change, even though doing so wasn’t necessary. Instead of providing guidance, he escalated the situation unnecessarily, involving the director and other team members and calling a meeting to emphasize that no one should make direct changes in production. He framed the situation as a serious issue and attempted to place blame on me. Ironically, just weeks later, when another production issue arose, the same manager personally made changes in production without following the very deployment guidelines he had previously enforced. This clear double standard and lack of integrity ultimately led me to resign. A leader may impose rules for others, but true leadership requires leading by example.

Explore other reviews about Wolters Kluwer

5.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Great office culture Room for growth Long term potential

Cons

High workload depending on team

4.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Wolters Kluwer has some genuinely amazing people working for them and offers flextime for good work/life balance

Cons

Recently began pushing to "inhouse-outsource" as much of the core business functions as possible to their new service center in Pune, India. While many of my Indian colleagues are exceptional people, the constant turnover with overseas contractors and haphazard hiring and training process means that many of these staff members are woefully underprepared and set up for failure. As an example, I had to train my Indian contractor replacement before I left - while he was a lovely person, he had zero training in or experience with US payroll, benefit or tax structures despite that being approximately 50% of my core job function.

See reviews by: Helpful|Rating|Date|All