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      the LEGO Group

      Engaged Employer

      the LEGO Group reviews

      Just like another call centre job - Customer Service Advisor the LEGO Group Employee Review

      1.0
      Apr 1, 2017
      Customer service advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      pays the bills, lovely work colleagues, working hours are good

      Cons

      no opportunity to grow, bad communication in the company, have to make up for mistakes of other departments, bad management and unknowledgeable team leaders, advisors are only a number and not valued by the company

      Explore other reviews about the LEGO Group

      5.0
      Jul 2, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing employee discount and environment. Super fun place to work!

      Cons

      Customer support center moved to Arizona.

      4.0
      Jun 4, 2026
      Lego brick specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great Coworkers and Supervisors Great benefits 50% off on discounts on sets

      Cons

      Overworked in the weekends and holidays there was many times where the store was understaffed and we needed more employees to work High School Mentality with some of the employee's people would have clique groups during work Going back to employees there was some employees that were very lazy and or incompetent and nothing was done about it

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