Overworked, underpaid, unappreciated - Sales Associate the LEGO Group Employee Review

1.0
Dec 8, 2014
Recommend
CEO approval
Business Outlook

Pros

I liked my team of staff members

Cons

Very corporate, you are vastly underpaid for the work you are expected to do (especially with the mystery shopper) and were always being talked down to. The work was very uninspiring yet we were expected to be 110% smiles and enthusiasm even though we were being paid minimum wage. We were expected to try to worship senior management if they ever came in, even though they did not appreciate the work we did. We were all cheated out of Christmas bonuses too. Disgusting management. The worst work place I've ever had the joy of experiencing. LEGO store has a dark side. Within my 6 months I worked there, the entire team I started with had left. That says it all.

Explore other reviews about the LEGO Group

5.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing company, fun teams to work with, very engaging with customers.

Cons

Structure of remote not enjoyable. Often thrown into situations in the begining you didn't have the answers to.

4.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Coworkers and Supervisors Great benefits 50% off on discounts on sets

Cons

Overworked in the weekends and holidays there was many times where the store was understaffed and we needed more employees to work High School Mentality with some of the employee's people would have clique groups during work Going back to employees there was some employees that were very lazy and or incompetent and nothing was done about it

See reviews by: Helpful|Rating|Date|All