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      the LEGO Group

      Engaged Employer

      the LEGO Group reviews

      Good company to work for - Customer Service Representative the LEGO Group Employee Review

      4.0
      Jul 9, 2025
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lots of benefits Nice environment: friendly, respectful, understanding Excellent balance work-life

      Cons

      Almost impossible to make a career as there is very low turnover (as it is a good company, no one wants to leave!). Internal movement is very low and you have to do a very tough interview, often with an external candidate too. Interviews are very high standards and based on your performance in the interview rather than what you show and demonstrate in your work performance.

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      5.0
      Jun 19, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing company, fun teams to work with, very engaging with customers.

      Cons

      Structure of remote not enjoyable. Often thrown into situations in the begining you didn't have the answers to.

      4.0
      Jun 4, 2026
      Lego brick specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great Coworkers and Supervisors Great benefits 50% off on discounts on sets

      Cons

      Overworked in the weekends and holidays there was many times where the store was understaffed and we needed more employees to work High School Mentality with some of the employee's people would have clique groups during work Going back to employees there was some employees that were very lazy and or incompetent and nothing was done about it

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