Does FedEx Office pay their employees well?

According to anonymously submitted Glassdoor reviews, FedEx Office employees rate their compensation and benefits as 2.1 out of 5. Find out more about salaries and benefits at FedEx Office. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at FedEx Office?

7% of FedEx Office employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FedEx Office 3.1 out of 5 for work life balance, 1.2 for culture and values and 2.1 for career opportunities.

What are the top reviewed jobs at FedEx Office?

Center Consultant (260) , Assistant Manager (237) , Lead Consultant (185) , Store Manager (109) , Center Manager (106) , Customer Service Representative (106) , Store Consultant (102) , Consultant (92) , Manager (62) , Sales Associate (54) , Retail Sales Associate (48) , Sales Consultant (48) , Customer Consultant (47) , Senior Store Manager (41) , Center Lead Consultant (34)

What are the pros of working at FedEx Office according to real employee reviews?

"The benefits are good and the company tries very hard to work with its employees and help them when needed." ((in 538 reviews)); "One thing this company has done right in my experience is hiring some really great people over the years." ((in 139 reviews)); "Great boss and coworkers." ((in 77 reviews)); "flexible and tuition reimbursement, meet some cool people" ((in 34 reviews)); "Great Pay And Great Benefits" ((in 30 reviews))

What are the cons of working at FedEx Office according to real employee reviews?

"The pay is low and you are over worked with no staff to save company money" ((in 274 reviews)); "Bad management leads to big turn over" ((in 235 reviews)); "Defiantly some really good and really bad managers out there." ((in 141 reviews)); "No training provided" ((in 104 reviews)); "Bad upper management who treat all stores the same without knowing how they operate and who their customer base is" ((in 100 reviews))

What are employees saying about FedEx Office layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FedEx Office layoffs and their outlook for job security at FedEx Office in 2026.

FedEx Office reviews

2.2

7% would recommend to a friend

(2,325 total reviews)

Brian D. Philips

Not enough data to show CEO approval

Company ratings over time

Ratings trend for the last 6 months (2,325 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

FedEx Office has an employee rating of 2.2 out of 5 stars, based on 2,325 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FedEx Office employee rating is 38% below average for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

2K reviews

5.0

Jan 31, 2026

My Opinion

Sales consultant

Recommend

CEO approval

Business Outlook

Pros

Plenty of hours Great benefits

Cons

Retail customers Certain locations are short handed so you may be asked to work in other locations (Your choice) or cover call outs.

2.0

Jan 28, 2026

Poorly managed district

Store associate

Recommend

CEO approval

Business Outlook

Pros

rules are very clear, uniform not strict, proper training implemented, an easy job to do.

Cons

Poor oversight of district, understaffed, little support from higher ups.

3.0

Jan 27, 2026

Multitasking is a must

Center consultant

Recommend

CEO approval

Business Outlook

Pros

A step up from basic retail work, requiring attention to detail and some professional experience and courtesy.

Cons

Still working behind a counter, where anyone can come in and complicate your day. However, this job is a great building block for those who lack professional experience. Kind of one foot in one foot out of normal retail drudgery. Requires keen multitasking skills, email, phone, customers waiting in line, remembering international shipping policies. Lots and lots of checklists and corporate policy/procedure.

Viewing 52 - 54 of 2,325 Reviews

Jobs at FedEx Office

Retail Customer Service Associate

Retail Customer Service Associate

Retail Customer Service Associate

Retail Customer Service Associate

Retail Customer Service Associate

Cape Girardeau, MO

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FedEx Office

FedEx Office reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

My Opinion

Poorly managed district

Multitasking is a must

Jobs at FedEx Office

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