Inbound Customer Service Representative employees have rated Foundever with 3.1 out of 5 stars, based on 34 company reviews on Glassdoor. This indicates that most Inbound Customer Service Representative professionals have a good working experience there. Foundever is rated in line with the average (within 1 standard deviation) by Inbound Customer Service Representative professionals compared to other employers within the Telekommunikation industry (3.6 stars).
No annual pay increases even if you are getting great reviews from supervisors and customers
Foundever Response
2y
Thank you so much for taking the time to voice your opinions. I agree that working from home is a great pro. We do regular market analysis to ensure we stay competitive and appreciate you providing your feedback. There is room to grow at Foundever. Please contact your coach and/or TL to see what options are available. I started on the phone and have been promoted more than a few times in my 5 years at the company.
-Jasmin at Foundever
Heartless, they bully employees, they don’t care about mental health, they threaten to fire you over everything, they make it extremely difficult to meet personal leave and FMLA requirements, no matter how sick you are or how long you’re in the hospital you will get written up for the absence. They make fun of your mental health disabilities.
Inbound Customer Service Representative professionals rate their compensation and benefits at Foundever with 3.1 out of 5 stars based on 34 anonymously submitted employee reviews. This is 17.6% worse than the company average rating for salary and benefits. Find out more about Inbound Customer Service Representative salaries at Foundever.
52% of Inbound Customer Service Representative employees at Foundever would recommend their employer to a friend. This rating has decreased by 5% in the past 12 months. Inbound Customer Service Representative professionals have also rated Foundever with a 3.9 rating for work-life-balance, 4.0 rating for diversity and inclusion, 2.9 rating for culture and values and 2.9 rating for career opportunities.