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      Glassdoor

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      Engaged Employer

      Glassdoor reviews

      3.8

      66% would recommend to a friend

      (1,112 total reviews)
      avatar

      Owen Humphries

      84% approve of CEO

      38% positive business outlook

      Ratings by demographic groups

      Glassdoor has an employee rating of 3.8 out of 5 stars, based on 1,112 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Glassdoor employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

      Reviews by job title

      1K reviews
      4.0
      Jun 13, 2017

      Amazing Learning Experience - Vision/Leadership still unclear

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people!! You will see time and time again that the people that work for this company are absolutely amazing. The office location can sometimes have you stranded due to flooding but almost always it is sunnier than the city. Lunch every day was delicious and it was also helpful to have the gym to workout whenever you wanted.

      Cons

      The Company I feel like Glassdoor hasn't quite defined what they want to do yet. Do they want to focus on branding? Do they want to focus on Jobs? Do they want to focus on Salaries/Data? When I was there I wasn't quite sure what the play was, and I think the company is currently struggling with the same questions. How the product is sold also poses as a risk for the company. Sales people have to sell the vision of Glassdoor using mashed up ROIs in order to get Marketing/HR/Recruiting to invest. I think this is why the sales/cs team is such a large portion of the company (about 1/3 last time I was there) and I think there needs to be some creative thinking as I don't see the large proportion of sales as scalable. Leadership I think Sales Leadership is lacking. Glassdoor is not ready to become a public company if the leaders of the sales org cannot carry a number they signed off on. Leadership consistently "signs off" on decisions and then doubles back on this and says they never signed off or were pressured to do so, you will hear every excuse in the book instead of them owning it. This type of leadership unfortunately has percolated to the bottom, where now Sales Reps and Sales Managers think it is okay to do this when they aren't hitting their numbers as well, this is why quotas changed 5+ times during my time there. The culture has turned into the blame game versus grit. Let's be honest, at most Saas companies in the bay area 30-40% of the sales org hits their quotas. HR/Promotion Cycle Glassdoor has a tight budget, don't expect to get promoted even if recruiting tells you that during your calls with them. I had 3 managers during my time and unfortunately this meant I didn't have anyone fighting to get me the salary I deserved. Don't expect anything to be given to you even if you do amazing work.

      avatar
      Glassdoor Response
      8y
      Thanks for providing this review - this kind of feedback helps us to continually improve. Glassdoor is now 9 years old and with that age comes more complexity to our business. I share this as we want to invest in many areas as it helps make our company unique and valuable. For example, we are not just a job site. Glassdoor offers something special which is jobs plus first hand insights into what it’s like to work at particular job and company. If we’re going to change the employment landscape for the better, we have work to do on all fronts to support this. I do realize, however that having focus is key to feeling successful. We’ve made great strides this year to share with every employee our strategic vision and how we intend to achieve it. If any employee ever feels off from what we’re trying to do, I hope you or anyone on the team will stop me to recalibrate. I’m sorry to see you go, but I’m glad to read that the learning experience was helpful and you’ve landed somewhere that’s making you happy.
      3.0
      May 30, 2017

      Not for the faint hearted

      Sales manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Glassdoor Dublin is home to our super talented and passionate teams including Marketing, SDRs, New Business, Customer Success and HR. What I enjoy most about the Dublin Office are the inspirational people I work with every day, who believe in Glassdoor and our mission to help employers hire informed candidates at scale. We genuinely enjoy spending time together both in and outside of our temporary home in Regus; whether that's going for a run at lunchtime or enjoying a couple of pints in the local pub, where we had a great evening with our CEO, Robert, and his wife when they visited the office a few months back. As pioneers in Dublin, we have the honour of building our flavour of Glassdoor's culture, which is unique to Dublin and it's amazing to see it evolve and grow as we do. There is a world of potential for Glassdoor in EMEA; don't be naive, it takes hard work and determination - long hours and flexibility and that is not for everyone, and that's ok. Every day I am challenged to find a new way to move forward, find a solution to a new problem that I haven't met before and that's part of the reason I joined. You need to hold yourself accountable, no one is going to do it for you and it's up to you to find your way to make yourself successful. No one on the team should fear failure, if something goes wrong we share what happened, discuss what we learned and how we will avoid repeating the same mistakes as we move forward. We are on the crest of the wave in EMEA and I am excited to see what the next 6-12 months will bring for Glassdoor Dublin.

      Cons

      Working for Glassdoor, I understand how powerful reviews are, and my intention is to collaborate on how we can make Glassdoor Dublin even better... As a remote office finding our own way, we have a host of challenges specific to Dublin; from IT and facilities to consistent processes and structure which can take its toll on team morale over time. It can sometimes be frustrating when there is a lack of guidance and it feels like we are battling to catch up as opposed to getting ahead of where we should be as the great company that we are. I am confident that we will get there, as a team... it's what we pride ourselves on as a company, our grit and determination; and we need to see more inclusivity and autonomy to enable our shared success in EMEA.

      avatar
      Glassdoor Response
      8y
      This kind of thoughtful feedback is helpful as we branch into new markets and offices worldwide. I agree with you, we have SO much potential in the Dublin office and beyond. Getting support from the U.S. is great, but we also have the opportunity to operate locally. I’m proud of our team for having a can-do attitude That said, I’ve made sure all our sales leadership hear this sentiment so we can be even stronger and learn from one another.
      5.0
      May 24, 2017

      A Rewarding and Valuable Experience

      Data scientist
      Recommend
      CEO approval
      Business Outlook

      Pros

      I was able to accomplish the most meaningful work of my career while at Glassdoor. Because Glassdoor is a relatively small company that collects a lot of data for jobs, salaries, and company reviews, there are a lot of problems to tackle, and a lot of flexibility in your approach to solving them. At the end of the day it feels pretty rewarding to know that your work can impact millions of Glassdoor users. I always felt appreciated by my managers for the work that I was doing while there as well. Glassdoor hires smart and friendly people. I really enjoyed my daily interactions with team members, and can honestly say that I learned something new from my manager or peers every week. I feel that the upper management is competent and is steering Glassdoor on a path to success. The mission of the company is noble and sincere - help people everywhere find a job they love. A lot of companies will just publish some corporate "values" or "mission statements", but I do feel Glassdoor is trying to empower people to make the best career decision they possibly can. Location - a lot of people complain that the location in Mill Valley is a negative, but if you live in the northern part of San Francisco, it can be a quick reverse commute. The office boasts serene views of Richardson Bay and Tiburon, and the free parking isn't bad either.

      Cons

      It's really frustrating being a Glassdoor stock/option holder right now. Glassdoor has one of the most restrictive shareholder agreements in the industry. Employees are not free to sell their shares on a private company exchange like EquityZen, nor has Glassdoor offered to buy back a portion of employees' stock (at least while I was there.) The executives claim that the reason for the restriction is so that all employees have some skin in the game, without acknowledging that it's very possible (and common) for employees to sell a portion of their shares AND have skin in the game. It's a fallacious argument, and possibly indicative of some ulterior reasoning and/or motives.

      avatar
      Glassdoor Response
      8y
      Thank you for being part of our team and contributing quality work while you were here. I’m truly glad that you had so much success here. When it comes to our equity, we do our best to be fair, competitive and reasonable. Your comments are helpful as we assess how to address this in future.
      Viewing 769 - 771 of 1,112 Reviews
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      ReviewsGlassdoor reviews

      Glassdoor has 1,268 Glassdoor reviews submitted anonymously by Glassdoor employees. Read employee reviews and ratings on Glassdoor to decide if Glassdoor is right for you.