Glassdoor reviews

3.9

66% would recommend to a friend

(1,113 total reviews)
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Owen Humphries

84% approve of CEO

38% positive business outlook

Glassdoor has an employee rating of 3.9 out of 5 stars, based on 1,113 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Glassdoor employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

Reviews by job title

1K reviews
3.0
May 15, 2020
Recommend
CEO approval
Business Outlook

Pros

The people at Glassdoor were by far the biggest asset to the company. Everyone on the sales floor was willing to lend a helping hand and share feedback for the betterment of their peers. The sales floor was a tight knit group and had each others backs through good times and bad. There was also good upward career progression for those who performed at high levels.

Cons

This starts and ends with senior leadership. The most frustrating part of the recent layoff announcement was that the executive team simply did not practice what they preached. Throwing an impromptu all hands meeting to deliver such an announcement with no forewarning and then to follow up with no adequate explanation on why is just a bad look all around. For a business that is so adamant in urging companies to be fully transparent with their employees in order to be efficient - it was appalling to observe how often Glassdoor leadership left their employees in the dark and trying to guess what was actually happening. On multiple occasions, employees were reassured about their job security as well as Glassdoor's ability maintain independence from Indeed. This was communicated despite concerns voiced by employees over red flags that included a consistent lack in product innovation, stagnant traffic to the website, and sales operations teams that were overwhelmed quite frequently. Despite the enormous volume of feedback given from front line sales reps to help improve overall processes, this information fell on deaf ears time and time again as there was rarely any action taken as a result. For a company with such grand aspirations and a truly superior product, this was a horrible way to end things.

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Glassdoor Response
6y
The people are absolutely the biggest asset to Glassdoor and are why it is such a unique place. Thank you for making Glassdoor special. I’m happy to hear you felt supported by your peers and had the opportunity to progress in your career. And please know I’m truly sorry that the journeys of such talented people would end in this way. I want to start by acknowledging that I hear your feedback that the recent layoffs due to COVID-19’s impact on our business came as a surprise. When this pandemic first emerged and began to impact our business, it was still unclear just how much it would impact Glassdoor and for how long. The impact from this unprecedented crisis in just a matter of weeks was faster and deeper than anyone could have foreseen. While we shared in our All Hands that we were seeing significant declines in our business, I hear your feedback that you felt we could have been clearer. Glassdoor is still here and truly wants to help support you. Please stay in touch and reach out if we can help you in your journey forward. Wishing you all the best. Christian CEO, Glassdoor
5.0
May 13, 2020

Not ready for primetime

Recommend
CEO approval
Business Outlook

Pros

Employees are valued and this can't be overstated. The company really stepped up for those of us who were laid off during covid.

Cons

Way too casual atmosphere dulls the business edge to nearly no urgency at all Leadership by committee slows decisions and projects are mired in early stages while everyone has a say in what happens next Overly complex business processes for a simple product concept

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Glassdoor Response
6y
Thank you for taking the time to leave a review and share your feedback. Taking care of our employees is my first and top priority, so I’m very glad to hear that during your time at Glassdoor you felt valued and that Glassdoor did right by you. I hear and appreciate your feedback on empowering our teams to have greater clarity in responsibilities and be more effective in meetings. Thank you again for being a part of Glassdoor and contributing to our mission. Glassdoor is here for you, please reach out if we can be of help to you. Christian CEO, Glassdoor
5.0
May 11, 2020

A Truly Special Place

Recommend
CEO approval
Business Outlook

Pros

My time at Glassdoor was truly amazing! Amazing people, amazing culture, amazing opportunity for growth and to make some good money! Some of my best friends outside of work are my coworkers!

Cons

Due to COVID, 300 employees were laid off. This was hard to deal with, especially as leadership was ensuring us that our jobs were safe over the last 3 months. It is what it is though, still an amazing place to work!

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Glassdoor Response
6y
I sincerely thank you for taking the time to write of your positive experience at Glassdoor, even though this is a tough time for you. I am so happy to hear that the people, culture, and opportunity for growth made Glassdoor a special place for you. As a leadership team, we have endeavored to be transparent about company performance through our monthly All Hands and other communication channels. Though, I must acknowledge we’re living in a truly unprecedented time. No one could have foreseen this pandemic or a crisis of this magnitude. In our recent All Hands, I shared with employees that we had seen remarkable impacts to our business due to COVID-19 and unfortunately we saw no signs of improvement, resulting in this very difficult decision. It has been incredibly painful to say goodbye to talented people due to the impact of COVID-19 on our business. I want to thank you for all you’ve contributed during your time at Glassdoor. I hope the connections and relationships you made at Glassdoor don’t end here and continue on. It was a privilege to work with you. Christian CEO, Glassdoor
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Glassdoor has 1,269 Glassdoor reviews submitted anonymously by Glassdoor employees. Read employee reviews and ratings on Glassdoor to decide if Glassdoor is right for you.