Does Glassdoor pay their employees well?

According to anonymously submitted Glassdoor reviews, Glassdoor employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Glassdoor. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Glassdoor?

66% of Glassdoor employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Glassdoor 4.2 out of 5 for work life balance, 4.1 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Glassdoor?

Account Executive (74) , Sales (52) , Customer Success Manager (46) , Software Engineer (35) , Account Manager (32) , Senior Account Executive (27) , Sales Development Representative (26) , Enterprise Account Executive (24) , Senior Software Engineer (23) , Marketing (16) , Employer Branding Specialist (15) , Intern (14) , Analyst (12) , Enterprise Account Manager (12) , Director (11)

What are the pros of working at Glassdoor according to real employee reviews?

"Glassdoor walks the walk and talks the talk in terms of hiring truly great people." ((in 218 reviews)); "Benefits are great!" ((in 113 reviews)); "Great work life balance!" ((in 61 reviews)); "Glassdoor was a great place to work, but leadership made poor decisions around the direction of the products." ((in 57 reviews)); "I was lucky with a great manager (not true for everyone :( )" ((in 44 reviews))

What are the cons of working at Glassdoor according to real employee reviews?

"The biggest con for me is the low salaries" ((in 17 reviews)); "Management training needed: sales management would welcome additional training" ((in 14 reviews)); "Lack of diversity." ((in 8 reviews)); "Leadership only pretends to be transparent and supportive, favoritism, lots of turnover, poor communication between departments makes your work harder than it has to be, babysitting and making sure other people do their job right, passive" ((in 4 reviews)); "2. Top management is trying to do a good thing and raise a problem of diversity and inclusion, but it feels like there is more concentration on hire new people instead of making a place comfortable for existing one" ((in 3 reviews))

What are employees saying about Glassdoor layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Glassdoor layoffs and their outlook for job security at Glassdoor in 2026.

Glassdoor reviews

3.8

66% would recommend to a friend

(1,112 total reviews)

Owen Humphries

84% approve of CEO

38% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Work/Life balance

4.1

Culture & values

4.1

Compensation and benefits

3.6

Career opportunities

3.5

Senior management

Glassdoor has an employee rating of 3.8 out of 5 stars, based on 1,112 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Glassdoor employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Dec 1, 2023

Burnout & Disengaged Management

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

Compensation is fair, and the people I work with are skilled, supportive, & collaborative.

Cons

Management is pulled into too many different directions where I'm often wondering what exactly are they managing for our team aside from a weekly team meeting. Burnout is always present and has been expressed continuously each quarter, but there hasn't been any meaningful changes from upper-leadership.

Glassdoor Response

2y

Hi there - thank you for taking the time to share your experience. I'm pleased to hear that you find our compensation fair and that you appreciate the skills, support, and collaboration of your colleagues. However, I am truly sorry to learn about your concerns regarding management and the presence of burnout within your team. I agree with you that the primary responsibility of a manager should be managing and supporting their direct team; however, I also recognize that many of our managers are also asked to help lead, consult and/or advise on various OKRs and initiatives that might leave you wondering what makes up their day. I know you mentioned that you don’t feel your manager is engaged, and if you don’t feel as though you can approach them with your concerns, I would encourage you to reach out to your Director. - Kristin Brandon, Director of Customer Success

3.0

Mar 23, 2023

Disorganized & dsyfunctional company that I loved

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Culture is good and the people are fun, honest, and transparent. Benefits are great!

Cons

Leadership makes extremely questionable decisions with tight deadlines. For example, the data team had ~5 critical technology stack migrations all taking place at the same time amongst normal development work for business use-cases. Layoffs. Probably one of the most unorganized companies (planning-wise) I've had the chance to work for, but that is likely team-dependent.

Glassdoor Response

3y

Thank you for sharing your experience working at Glassdoor. Transparent reviews are critical for job seekers, so I appreciate your honest reflection. I am glad to hear that you appreciate our positive company culture and benefits, but I also understand the recent layoffs and tight deadlines have been challenging for our employees. It’s important to me that we prioritize the well-being of our people, and we will work to address the issues you’ve raised to ensure all teams at Glassdoor have the resources needed to meet their goals without feeling overwhelmed. We value your input, so thanks again for taking the time to share this feedback. -Christian Sutherland-Wong, CEO

3.0

Feb 16, 2021

We're tired

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Our company is full of amazing, hardworking, super smart people. I honestly love almost everyone I work with, and that never happens. We have lots of fun at work and I believe the culture here is truly special.

Cons

Tons of unconscious bias in all part of the org, which leads to things like expectations being higher for female employees, even though compensation is the same or lower Lack of clear direction from our Product and Marketing orgs Siloed work for many parts of the company, as though we were much larger than we are Rampant attrition and burnout, and no one at the top seems willing to take ownership over the human cost of our partnership with Indeed. I'm glad we are still in business, but my job isn't the job I had a year ago, and not in a good way.

Viewing 181 - 183 of 1,112 Reviews

Jobs at Glassdoor

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Burnout & Disengaged Management

Disorganized & dsyfunctional company that I loved

We're tired

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