Glassdoor reviews

3.8

66% would recommend to a friend

(1,112 total reviews)
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Owen Humphries

84% approve of CEO

38% positive business outlook

Glassdoor has an employee rating of 3.8 out of 5 stars, based on 1,112 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Glassdoor employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

Reviews by job title

1K reviews
4.0
Jul 17, 2020
Recommend
CEO approval
Business Outlook

Pros

Although a lot has changed this year and it has been and will be a huge challenge, there are still positives at Glassdoor. For my role I feel I am paid fairly and when we had a physical office in Dublin, I felt we were well taken care of in terms of the usual perks (office snacks, team nights out etc). Hopefully the company will find a way to continue that while we work from home for the foreseeable due to COVID-19. In the past I always felt that career opportunities were great at the company - I am unsure if this will continue, but hope it will. At the moment I feel that management and leadership are listening to what we have to say, and our opinions are being taken on board. Working from home has been great and the flexibility that the company has always shown in terms of time off is a huge positive. I am hoping we can continue to work from home on a permanent basis but that is still TBC. Overall I am still happy to be working for Glassdoor but there are huge challenges ahead.

Cons

Let's be honest, the slashing of around 55 jobs in Dublin and 300 globally was handled terribly. It felt like a house we had been building for years had just been hit by a bomb. The announcement was handled badly. We have preached transparency for years and at the moment when we needed it most, leadership failed. The reviews on this page from Dublin pre-March 2020 are now worthless as this is no longer the same company. It is a similar company, but definitely not the same one I have worked in for 4 years . The reorganisation has been a bit of a mess and I think it will be the same for the next 6-9 months. - I guess that is to be expected with such a large change in strategy. Unfortunately with the recent changes, we now have no high level leadership on the ground in EMEA and we have gone back to being led by the US. This did not work in the past, and it wont work going forward. We need someone with overall responsibility for the region to be actually in the region to deal with issues if / when they arise. With the reorganisation, the jobs we were previously doing have changed significantly, and to be honest a lot of us feel like we have been demoted (despite the company message that we have not).

2.0
May 22, 2020
Recommend
CEO approval
Business Outlook

Pros

My first experiences at Glassdoor were amazing.. The people were incredible and made GD what they were. The office culture was also great.

Cons

Glassdoor's goal's quickly changed as we lost much of our main leadership.. The new CEO and leaders built a false sense of hope and always claimed to be transparent with us.. It is not very transparent that we were given a 30 minute heads up that we would be jobless.

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Glassdoor Response
6y
I want to thank you for sharing your feedback. I completely agree that the people at Glassdoor are truly incredible and no doubt make Glassdoor the company it is. And I’m glad that was your experience as well. Unfortunately, the coronavirus pandemic and resulting economic crisis had a drastic impact on our business, which forced us to make some really difficult decisions. I’m truly sorry we were in a position to have to say goodbye to so many talented individuals and that you were among them. The world has never seen a pandemic and crisis like that caused by COVID-19. As we saw this crisis impact our business, we endeavored to share this information with the company during our Monthly All Hands, where we did say that we’d seen declines across our business. I hear your feedback that you feel we gave a false sense of hope. That was not our intention and this feedback is something I will consider going forward. Glassdoor is still here for you and we truly want to help. Please stay in touch and let us know if we can help support you. Christian CEO, Glassdoor
5.0
Oct 28, 2019

Found a job and company I love

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Learning opportunities: I feel tremendously lucky to be in a job where I learn something new everyday and where my team encourages me to experiment, learn and develop. I was also able to switch teams internally and I'm very thankful to my managers for giving me the opportunity. - Mission: I joined Glassdoor because I believe in the mission and it's kept me motivated to tough it out during rough patches at work. Almost every employee can recite the company mission word-for-word and it feels so great to hear positive stories from users who've been helped by our work. - Manager/leadership: My manager is great, constantly gives me good feedback and advocates for us constantly. I have a lot of confidence in my department leadership; I feel like they really take our feedback to heart. - People & culture: The people are great and the culture is very welcoming and friendly. I really enjoy working with my team and have a lot of respect for the teammates, mentors and leaders I've met here. - Work/life balance: My manager & team leaders very actively promote flexibility, making sure we can WFH when needed or that we aren't checking email when on vacation (unlimited PTO too!).

Cons

- Small company with growing pains: We're working on getting processes and operations in place to scale, but there are definitely growing pains—priority pivots, under-resourcing, immature formal mentorship/training, etc. - Technical growing pains: There's also growing pains on the technical side. Data accessibility is a constant issue—#1 day-to-day frustration for me. - Post-acquisition plan: I think we're still finding our footing. There's been a fair amount of turnover as we reorient towards the next big milestone. - Experience varies by team: While some teams are doing great, others are struggling. It can be slow to rectify under-resourcing because of budget, management, etc.

Viewing 223 - 225 of 1,112 Reviews

Glassdoor has 1,268 Glassdoor reviews submitted anonymously by Glassdoor employees. Read employee reviews and ratings on Glassdoor to decide if Glassdoor is right for you.