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      Glassdoor

      Part of Indeed

      Engaged Employer

      Glassdoor reviews

      3.8

      66% would recommend to a friend

      (1,112 total reviews)
      avatar

      Owen Humphries

      84% approve of CEO

      38% positive business outlook

      Ratings by demographic groups

      Glassdoor has an employee rating of 3.8 out of 5 stars, based on 1,112 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Glassdoor employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

      Reviews by job title

      1K reviews
      5.0
      Feb 22, 2018

      Some growing pains, but overall great place to work!

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      -The mission -Product is easy to get behind, so we feel pretty confident on the phone -The people are great, which makes a huge difference in company culture -I’ve had positive experiences with management that wants us to succeed and grow -New Chicago office is great -Robert and executive leadership is good at keeping us in the loop and demonstrating transparency -Opportunities for career growth -I feel excited about our future!

      Cons

      -We’ve grown a lot, which comes with some growing pains. At times internal communication could be much better, especially around promotion path and specific steps/timeline to promotion. I think we’re taking good steps to get there, though! -Our Chicago office is great, even though location is a little difficult for commuters. It would be amazing if there was the option to use the gym downstairs for free! I know I’m paying extra to commute there, so maybe sometime down the line that will be a wellness perk provided to employees.

      avatar
      Glassdoor Response
      8y
      Thank you for the feedback. We are incredibly proud of the new Chicago office and we’ve invested a lot of time, love, and input in order to make it comfortable for our teams. This is a very exciting time for Glassdoor and we have more great things to come in the future as we keep getting better. Regarding your feedback on continuing with transparency; it is always a goal within executive leadership to filter communication back down to our teams. It is not always perfect, but we try hard at it and we are committed. And, we are working on how to better inform employees on career trajectory and what it takes to get promoted/advance at Glassdoor - Look for more on this soon. Thank you for all that you do. -Robert
      4.0
      Nov 2, 2017

      International Content & Community Associate

      International content & community associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      The best reason to work at Glassdoor is being part of an uplifting and dynamic team that is dedicated to disrupt the old standards of how to find a job you love. Also, Glassdoor has great benefits: bring your dog to work, a full gym and game room, complimentary catered lunch each day are just a few to mention. In the content department, there is the opportunity to work outside the office, as long as expectations are met. I loved my co-workers and can honestly say there was not ever any drama within the team and team support was natural and genuine. Very much enjoyed my time there. When the company made a business decision to consolidate operations, they offered a nice severance package and I came away with a much better knowledge on how to go about finding that next job and how to negotiate my salary using “Know Your Worth” on Glassdoor’s website. The overall best benefit!

      Cons

      99% of my time I spent in front of my computer, and the work was repetitive. I did have the flexibility to clock in and out of projects during the day, but you are still expected to produce a full 8 hours of high quality work. In my position, the lack of creativity did dull my drive and my attention would wander... This is not a reflection on the company, but a reflection of the particular position that I was in. If you are a people person, want to move around a lot and are fueled by challenges, than another department such as sales, may be a better fit.

      avatar
      Glassdoor Response
      8y
      Thanks so much for the thoughtful review. We strive to walk our talk and provide a positive working environment for our employees. It's so good to hear that you felt genuinely supported and a valuable member of the team during your time with us. We understand the job can be somewhat repetitive, and we do try hard to buff that out by offering a flexible schedule and periodically assigning additional side projects where you can offer insight and lend a creative hand. While the business decision to consolidate our operations was not an easy one, we're glad to hear the care package we put together for you was sufficient and appreciated. Thank you for everything you did for the Content & Community team while you were here, and we truly wish you the best of luck on your future path!
      4.0
      Oct 5, 2017

      On the cusp of greatness...but don’t expect it to be handed to you. Work hard for it.

      Pr and corporate affairs
      Recommend
      CEO approval
      Business Outlook

      Pros

      Depending on the role you have at Glassdoor, you can own, market, sell or develop a product which is not only highly influential but one that everyone wants to talk to you about. Pretty cool right? How often do you get to say you’re working for a business which is truly disrupting an industry? Well, Glassdoor is. And, at the very least, a job here will mean you immediately become an attractive candidate to all sorts of companies, from small start-ups right through to larger established businesses looking for someone with experience in a top-tier US-based tech company. After more than two years, I remain as committed as ever to the business because as well as always trying to be a loyal employee, I also believe and understand the mission. That’s of utmost importance. If you don’t believe in the mission here (or are not a good fit), you won’t last very long. This company is extremely agile and can make quick decisions if they notice something isn’t quite right. I like that. Personally, I work with an exceptional bunch of individuals from my senior leaders based in our San Francisco HQ to my colleagues and friends here in the London office. Our CEO is seriously impressive, authentic and transparent, will give you face time if needed and makes an effort to get to know you. In my experience, the same can also be said for our senior leaders who now come to London/Dublin on a quarterly basis. Perform (or try new things) and you’ll be handsomely rewarded. Hide and you’ll get found out.

      Cons

      We’ve spoken and Glassdoor has listened. Both London and Dublin office spaces are being upgraded and the benefits structure is being looked at across both European teams to fit the needs of most. I think HR/senior leaders will be the first to admit that they dropped the ball in terms of setting up a competitive EMEA benefits package when we launched a few years ago, but it’s great that we’ve all had frank and open conversations about putting this right. This was a major con, but slowly we’re getting there. In terms of benefits, perks and office spaces, we are still some way off the likes of Facebook, LinkedIn, Expedia, AirBnB, Uber et al. And that’s okay, because we are just not there yet as a business. But, if that’s what you’re after/expecting, simply don’t apply and come back in five years. Our founders also started Expedia, so they know what they need to do to get to that level.

      avatar
      Glassdoor Response
      8y
      Thank you for your review. Glassdoor strives to be an open and transparent company and I am glad to hear that you feel your input has been heard in a range of ways. We're glad you're part of the team!
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      ReviewsGlassdoor reviews

      Glassdoor has 1,268 Glassdoor reviews submitted anonymously by Glassdoor employees. Read employee reviews and ratings on Glassdoor to decide if Glassdoor is right for you.