Glassdoor reviews

3.8

66% would recommend to a friend

(1,112 total reviews)
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Owen Humphries

84% approve of CEO

38% positive business outlook

Glassdoor has an employee rating of 3.8 out of 5 stars, based on 1,112 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Glassdoor employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

Reviews by job title

1K reviews
5.0
May 4, 2017

Sales Operations Analyst

Recommend
CEO approval
Business Outlook

Pros

- I work with some of the most talented and fun people every day - The challenges that are put in front of you on a daily basis are challenging, but you know that nearly everything you touch is having a direct impact on the company trajectory. - One of the best things about working for Glassdoor, is it is extremely easy to stand behind and be motivated by the company mission to help everyone find a job that they love.

Cons

- The commute to Mill Valley isn't ideal but the view of the hills and the bay somewhat make up for it. - It feels like big changes are made without consulting all those that are affected. These changes cause team members to go back and do extra work from slight adjustments causing days or even weeks worth of work that does not move the needle.

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Glassdoor Response
9y
Thanks for taking the time to write this about our team. It’s true, we really are helping people with something important and the work we do here matters a lot. I think we do our best to manage changes when they come along, but your review reminds me that we can always be looking for ways to get better, so thank you for that motivator.
5.0
Jun 26, 2016
Recommend
CEO approval
Business Outlook

Pros

There are lots of pros! Number one is that there are great people working at Glassdoor not just in Dublin but beyond. Everyone is extremely friendly and helpful and will do all they can to help you achieve and succeed. While you will always be busy and it's not 9-5 (some days you come in earlier and go home later), there is always an element of fun and humour in the office. Salary, bonus and benefits are great compared to other similar roles in tech startups. The role itself is demanding and good organisation around calendar, email and phone calls is key to being successful. Training for everything is provided but you do need to be a fast learner to take it all in. If you like working in a target based environment then being an SDR at Glassdoor is the perfect job. As the company is still so new in Dublin and Europe, it has massive potential for growth and that makes it a really exciting project to be part of.

Cons

As a new project in Dublin there are still some teething problems and the office is somewhat 'scrappy' but to be honest that is to be expected. Myself and other fellow starters had delays in getting our laptops and phones sorted and this impacted on our training I felt.

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Glassdoor Response
9y
Glad that you're enjoying the experience so far. We've come a long way since we opened the office just 6 months ago. For sure, there's still a lot of "scrappiness" but as you say, that's to be expected in the early days of a new office - in fact, for some people it's part of the appeal of joining us at this stage. That and the massive growth potential you mention. I agree that we definitely feel the impact of not having on site IT - we're working on a solution and learning from issues that have happened. As for training, as we reach critical mass I expect this to get better. In the meantime, if you have any other suggestions for ways to make things better feel free to bring them to me directly.
4.0
Mar 28, 2016
Recommend
CEO approval
Business Outlook

Pros

Overall, the SDR role has been a wonderful experience. I came into this job with a wide variety of experiences from college, and a bit of sales knowledge, but am leaving with a much better understanding of the talent space and sales. Favorite part: The team and individuals themselves. Every single person that is on the SDR team fits in with the culture, both in work ethic and personality. I have a relationship with each one of my teammates that allows for new insights, perspectives, and multiple ways to think about our prospects/tactics to make our numbers. I always feel supported, and that I can ask any of my teammates for help. Work life balance has become a lot better, and the unlimited PTO is a main reason why I would love to stay with this company for a while. The work itself: It definitely can be a grind. I think its pretty hard for any sales development role not to be. But managers are getting better at creating games, and rewarding high call/email volume. Development: A bit of a struggle towards the end. We do trainings every Tuesday, and when I started a year ago, I thought they were pretty spot on. I think the growth of the team has prevented this area of personal development as a lot of these trainings have been a bit basic and repetitive. Since a lot of individuals in the SDR role are newly out of college, I think it would have been helpful to use these trainings to discuss different roles in and out of the sales department, professional development skills (articles/sales blogs), or even hear from other managers and leaders within the company. Learning about Sandler practices, sales tactics and news about whats happening in other industries that could help us prospect smarter.

Cons

What to take away: With a lot of new hires came a definite change in team camaraderie and culture. Doubling in team size meant new managers, trainings changing, and more individual tasks. It can be easy to show up, do work and check out, which I know isn’t Glassdoor’s culture, but making sure to do team bonding activities as an SDR group regularly may be helpful to keep morale high in a repetitive role. Promotion timelines were not originally set when I joined and individuals have been promoted between 9 and 14 months, which is a pretty wide gap. Good news is that procedures like quota, qualification, and promotion guidelines (if anything happens when you are hitting above your number consistently) are becoming more solidified/clearer expectations.

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Glassdoor has 1,268 Glassdoor reviews submitted anonymously by Glassdoor employees. Read employee reviews and ratings on Glassdoor to decide if Glassdoor is right for you.