GoTo Business Development Representative (BDR) reviews

4.1

88% would recommend to a friend

(31 total reviews)
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Rich Veldran

92% approve of CEO

67% positive business outlook

Business Development Representative BDR employees have rated GoTo with 4.1 out of 5 stars, based on 31 company reviews on Glassdoor. This indicates that most Business Development Representative BDR professionals have an excellent working experience there. GoTo is rated in line with the average (within 1 standard deviation) by Business Development Representative BDR professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

31 reviews
5.0
May 8, 2024
Recommend
CEO approval
Business Outlook

Pros

. work from home .Cab facility . Snacks at office .No one works after 5PM/ work life Balance

Cons

I have not seen any cons till now

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GoTo Response
2y
Hi there! It's great to hear you're enjoying the ability to work from home, but you can also indulge in some office snacks when you visit the office! A healthy work-life balance is definitely a priority at GoTo.
3.0
Mar 26, 2024
Recommend
CEO approval
Business Outlook

Pros

- Great Benefits - Great Teammates - Great Culture - Pet Friendly - Unlimited PTO

Cons

Let me begin by addressing the issue of favoritism within this company. During my tenure here, I've observed instances where individuals have been promoted from Business Development Representatives (BDRs) to Account Executives (AEs) despite not meeting quota requirements. In some cases, these promotions occurred even when the individuals were working with accounts that were off-limits to the rest of the team. This disparity raises concerns about fairness and transparency in the promotion process. The leadership, particularly within the IT department, lacks effectiveness. Instead of addressing underlying issues, they resort to mass layoffs as a quick fix. Unfortunately, this approach neglects the core problems. Additionally, there's a noticeable deficiency in the advertisement of GoTo IT products. When engaging with prospects, there's often confusion surrounding what GoTo offers, posing a significant hurdle in securing opportunities. People are generally averse to change and hesitant to engage with unfamiliar companies, further complicating the process. Furthermore, GoTo prioritizes the rollout of new features on a weekly basis over adequately supporting Business Development Representatives (BDRs) in reaching their goals. This neglect is regrettable. Not to mention, the implementation of AI tools that aren’t even bringing much success on the ITSG side. There’s not even a clear number of how many prospects we should be adding in sequences. It’s more so, add how many you can and hope for the best.🤷‍♂️ Working here may entail a sense of discomfort, as there's a constant concern about job security due to the company's instability. Also, enough with the toxic positivity! I’m sick of asking for feedback only to receive reassurances like “you’re doing great, it’s nothing to worry about” when the reality is glaringly evident— there are valid concerns that need addressing. Finally, if you prefer stability and consistency, this company may not be the best fit for you.

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GoTo Response
2y
We appreciate the time you took to outline both the positive aspects of working here and the areas where you see room for improvement. We value your perspective and take your concerns seriously. We acknowledge your frustration with promotions and perceived leadership effectiveness. While there is a clearly defined career path in our BDR organization, we sometimes move more quickly based on business needs. While we still base them on performance, we understand the need for more precise communication about these processes and are committed to enhancing transparency. We also recognize the importance of adequate training and support for our BDRs. With a designated Training Program Manager focused on BDR efficiency, targeted training programs monthly will ensure managers and the enablement team provide the necessary support. Specifically, product training, upskill training, and tool refreshers aimed at enhancing our team's capabilities. We also have a BDR playbook that our managers follow, which defines the number of prospects added to a sequence daily. Under the leadership of our new CMO, Peter Mahoney, we are actively revising our product marketing strategy to improve brand clarity and increase awareness of our GoTo IT products. These initiatives are still in the early stages, but we are committed to making meaningful changes to address your highlighted challenges. Embracing a Growth Mindset at GoTo means taking feedback like yours as an opportunity to learn and evolve. We aim to acknowledge when we fall short and take concrete steps toward improvement. Your insights are crucial to our improvement and to creating a better workplace for everyone. Thank you again for your honest and constructive feedback. Please do not hesitate to share any additional feedback or concerns, should they arise, with your People Business Partner.
Viewing 13 - 15 of 31 Reviews

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