GoTo reviews

3.6

57% would recommend to a friend

(1,410 total reviews)
avatar

Rich Veldran

46% approve of CEO

40% positive business outlook

GoTo has an employee rating of 3.6 out of 5 stars, based on 1,410 company reviews on Glassdoor which indicates that most employees have a good working experience there. The GoTo employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Sep 2, 2021

Challenging times

Recommend
CEO approval
Business Outlook

Pros

The office had a relaxed/ casual dress code.

Cons

Middle management had no idea what they were doing and the organization was going through a change by switching billing from monthly to annual and forcing clients to pay up front.

2.0
Aug 20, 2021
Recommend
CEO approval
Business Outlook

Pros

Getting laid off with a severance package that I earned for 11 years working for Citrix Online.

Cons

I worked at LogMeIn who acquired Citrix Online around 2017. After laying off much of the Santa Barbara based marketing team, and much of the other teams, all management became based out of the Boston Office. My direct manager had zero interest in keeping any of our meetings, and the entire Boston team was hesitant to even use our award winning software that Citrix Online built, GoToMeeting. Most of the people at headquarters didn't even turn on their cameras. Our once thriving office became a sad step child of the larger brand. The CEO rarely came out to visit our office and there was a collective feeling like we were a sinking ship. A few years later, and everyone has gone remote and they have sold off their santa Barbara offices. Very depressing for anyone who spent their last couple years working there.

2.0
Apr 27, 2021
Recommend
CEO approval
Business Outlook

Pros

I found that I go to work with many brilliant people. It felt like the business was going well therefore funds were available to build large-scale projects that make a difference. Working remote, flexible schedule and unlimited vacation (to a certain extend) allow for work/life balance. I think the flat hierarchy and autonomous teams make it a good place to start your career and grow to a certain level. However, I would recommend taking your experience somewhere else before you feel the cons listed below outweigh the pros.

Cons

I think a handful of brilliant jerks overshadow the masses of brilliant and diligent people. I felt senior leadership and HR turned a blind eye to sexism and discrimination minimizing events that might have been reported to them. This seems to not only overshadow the well-intentioned people that are trying to make a difference but actually scare them off. Because of this, it makes me think women will have more difficulty in thriving in such an environment.

Viewing 199 - 201 of 1,410 Reviews

Glassdoor has 1,598 GoTo reviews submitted anonymously by GoTo employees. Read employee reviews and ratings on Glassdoor to decide if GoTo is right for you.