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      GoTo

      Engaged Employer

      GoTo User Services Representative reviews

      3.0

      25% would recommend to a friend

      (14 total reviews)
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      Rich Veldran

      Not enough data to show CEO approval

      24% positive business outlook

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      Reviews by job title

      14 reviews
      3.0
      Mar 20, 2022

      Take a look yourself

      User experience designer
      Recommend
      CEO approval
      Business Outlook

      Pros

      good benefit good manager good 👍 design team

      Cons

      not enough researcher there is not much cons to say about

      avatar
      GoTo Response
      4y
      Thanks for leaving us with your thoughts!
      2.0
      Sep 15, 2021

      Terrible job, if I wasn’t desperate for money then I would never gotten a job there

      User services representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      coworkers, we’re accommodating to let me work from home when there was a family emergency

      Cons

      customers were verbally abusive and management did nothing to help us in these situation. Would have to verify with a supervisor that they will take a callback from a customer even before offering a callback to a customer which I find very tedious and redundant. The sudden shift from one job type to another with no warning and little to no prior training.

      Viewing 1 - 3 of 14 Reviews
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