H&M reviews

3.5

61% would recommend to a friend

(17,363 total reviews)
avatar

Daniel Erver

62% approve of CEO

46% positive business outlook

H&M has an employee rating of 3.5 out of 5 stars, based on 17,363 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&M employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

17K reviews
4.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance. Young, friendly and talented teammates.

Cons

Can be political; progression can be based on favouritism, likability and culture fit rather than merit or competence. Lack of clarity / structure of upward progression or promotion due to flat hierarchy. Favourited staff gets to switch roles or departments (what they consider progression), despite having no relevant experience. Lack of clear long term vision, strategy and direction from the company. Too fixated on short term fixes, numbers and goals that do not address the root issue. Upper management can be insensitive when short term numbers are not hitting targets, even though it isn't our fault. Traditional and backward in digitalisation compared to competitors. No clear market positioning because our clothes are of not-so-good quality but yet expensive.

4.0
May 6, 2026

Pay

Recommend
CEO approval
Business Outlook

Pros

Decent job and able to get the job done easily

Cons

Gave too many responsibilities for my pay

Viewing 118 - 120 of 17,363 Reviews

Glassdoor has 21,499 H&M reviews submitted anonymously by H&M employees. Read employee reviews and ratings on Glassdoor to decide if H&M is right for you.