H&M reviews

3.5

61% would recommend to a friend

(17,363 total reviews)
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Daniel Erver

62% approve of CEO

46% positive business outlook

H&M has an employee rating of 3.5 out of 5 stars, based on 17,363 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&M employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

17K reviews
1.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

The good parts aren’t really down to management; it’s just that there are some solid people working here.

Cons

It’s the kind of place that’s always doing another round of layoffs, then acting like none of it’s their fault. They overcomplicate just about everything, make basic stuff harder than it needs to be, and never own up when things go wrong. People who’ve put in 10, 20, even 30 years get treated like they don’t matter ; underpaid, overlooked, and pushed aside like they’re disposable.

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Glassdoor has 21,499 H&M reviews submitted anonymously by H&M employees. Read employee reviews and ratings on Glassdoor to decide if H&M is right for you.