H&M reviews

3.5

61% would recommend to a friend

(17,366 total reviews)
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Daniel Erver

62% approve of CEO

46% positive business outlook

H&M has an employee rating of 3.5 out of 5 stars, based on 17,366 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&M employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

17K reviews
1.0
Apr 6, 2026

Avoid at all costs

Recommend
CEO approval
Business Outlook

Pros

15% Discount Getting to know the ins and outs of the business and how sales operates

Cons

Absolute nightmare management team. Catty, rude, will pressure you to come in if you call in sick

1.0
Apr 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay and benefits, coworkers were always very kind.

Cons

Management is a mess, constant restructuring, never taking agent concerns seriously, demoting full teams and making them reapply for positions they already had, increasing responsibilities to departments without significant pay increases.... And not to mention it's all still peddling fast fashion.

Viewing 160 - 162 of 17,366 Reviews

Glassdoor has 21,502 H&M reviews submitted anonymously by H&M employees. Read employee reviews and ratings on Glassdoor to decide if H&M is right for you.