H&M reviews

3.5

61% would recommend to a friend

(17,356 total reviews)
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Daniel Erver

62% approve of CEO

46% positive business outlook

H&M has an employee rating of 3.5 out of 5 stars, based on 17,356 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&M employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

17K reviews
3.0
Sep 11, 2024
Recommend
CEO approval
Business Outlook

Pros

Salary Opportunities to move internally

Cons

Not sensitive or human in the layoff process (made people “apply” to their own jobs by completing technical assessments)

5.0
Aug 13, 2024
Recommend
CEO approval
Business Outlook

Pros

I had the pleasure of working with a great team in an atmosphere that was truly fantastic. The camaraderie and support among colleagues made each day enjoyable, and it was a place where teamwork really thrived. The customers were not just kind, but also empathetic, making interactions pleasant and meaningful. It was an environment where both employees and customers felt valued and respected, which made for an all-around positive experience.

Cons

Sometimes understaffed on busy days

4.0
Aug 11, 2024

Great learning

Recommend
CEO approval
Business Outlook

Pros

- Nice benefits - Company has good values - Company is well structured

Cons

- Not the smartest decisions on a global level - Could have a better career plan inside the company other than in the store - Needs asap to digitalize itself better and modernize itself - Less focus on good materials over the last years, lots of Polyester and Polyurethane

Viewing 19 - 21 of 17,356 Reviews

Glassdoor has 21,487 H&M reviews submitted anonymously by H&M employees. Read employee reviews and ratings on Glassdoor to decide if H&M is right for you.