H&M reviews

3.5

61% would recommend to a friend

(17,375 total reviews)
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Daniel Erver

62% approve of CEO

46% positive business outlook

H&M has an employee rating of 3.5 out of 5 stars, based on 17,375 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&M employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

17K reviews
5.0
Mar 14, 2026

Quality

Recommend
CEO approval
Business Outlook

Pros

Discount, pay, insurance, 401k, and good vibes.

Cons

Constant policy changes. Late communication.

4.0
Mar 13, 2026

Global Frameworks

Recommend
CEO approval
Business Outlook

Pros

Global Exposure, Lean Team, Ontime Salary, Work life balance

Cons

A bit toxic, lower pay and appraisals, senior management focused work.

3.0
Mar 12, 2026

Not bad but not great

Recommend
CEO approval
Business Outlook

Pros

The work gives you the chance to work in a fast paced retail store environment

Cons

Management isn’t that great. They are supportive but could do better

Viewing 208 - 210 of 17,375 Reviews

Glassdoor has 21,515 H&M reviews submitted anonymously by H&M employees. Read employee reviews and ratings on Glassdoor to decide if H&M is right for you.