H&M reviews

3.5

61% would recommend to a friend

(17,376 total reviews)
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Daniel Erver

62% approve of CEO

46% positive business outlook

H&M has an employee rating of 3.5 out of 5 stars, based on 17,376 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&M employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

17K reviews
1.0
Mar 6, 2026
Recommend
CEO approval
Business Outlook

Pros

25% off everything in-store and online, but you could just get similar discounts through the website without being an employee anyways.

Cons

Managers are super strict, fake, and super corporate (by the book). If you don't meet unrealistic expectations while being intentionally short staffed during busy periods, management will hate your guts. Well performing employees will not be recognized for their efforts, while other employees who butter up management will be given the most hours and promotions. Poor performing coworkers will never be fired unless they choose to leave, meaning everyone else working at the store will have to do the work for them. You are expected to stay more than 30 minutes after your closing shift is scheduled to end due to coworkers not pulling their weight or the store being short staffed, and will get scolded by management next morning meeting while doing nothing to help. Management never updates employees who are not scheduled in the morning about changes to store policies, leading to many moments where you make mistakes unknowingly and get chewed out for it without telling you what you did wrong. Many employees only get 1 four hour shift a week, sometimes no shifts for multiple weeks. You are not allowed to find cover/swap shifts unless you have a "valid reason" determined by management. Very toxic, fake, and corporate. If you are not management's favourite, your efforts will not be recognized and will be constantly be scolded for the mistakes of other coworkers. The people who are favoured by management get the most hours and are groomed to be promoted to assistant managers, despite being unfit for leadership roles. Oftentimes, your coworkers don't do their jobs, leaving everyone else at the store having to do more work. Very high turnover with most quitting the first week/month.

4.0
Mar 5, 2026

fair enough

Recommend
CEO approval
Business Outlook

Pros

good benefit and flexible working hours

Cons

too much meeting and make not enough time to finish own work.

3.0
Mar 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits 25% off online and instore

Cons

Very low pay and not good for work life balance

Viewing 223 - 225 of 17,376 Reviews

Glassdoor has 21,516 H&M reviews submitted anonymously by H&M employees. Read employee reviews and ratings on Glassdoor to decide if H&M is right for you.