Pros
Discount is good, 65% for you and 50% for f&f. If you're good at selling, you get treated well. You meet interesting clients.
Cons
Pay is awful in comparison to other high end retail brands, what's expected of you for minimum wage is obscene. You get paid more at Tesco to stack shelves. If you do get promoted, the wage doesn't go up enough to compensate for loss of commission. The company doesn't care about people that don't do well, no desire for improvement. There's a overriding sense that higher management think they're doing you a favour letting you work there. Threatened with being fired if you don't achieve KPIs, with no reasonable chance to improve. No set out path for promotion, often decided on personality rather than merit. Not enough promotion from within. Staff resent each other because competition is deliberately fierce, everyone steals sales, store management call out staff in front of everyone else with no sensitivity at all. Area managers are even worse. If your sales are good, you can get away with anything really. Complaints aren't ever taken seriously. never worked somewhere where there is such little team spirit. Overtime expected for nothing, no respect for working times directive. HR - USELESS Finance team - USELESS Catalougue of errors in my time there, still unresolved after months.