HUGO BOSS reviews

3.6

66% would recommend to a friend

(1,358 total reviews)
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Daniel Grieder

76% approve of CEO

50% positive business outlook

HUGO BOSS has an employee rating of 3.6 out of 5 stars, based on 1,358 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HUGO BOSS employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

1K reviews
1.0
Jan 20, 2021

The toxic world of BOSS

Recommend
CEO approval
Business Outlook

Pros

There is nothing good about this place

Cons

I worked in head office in Melbourne and it was a joke. Nobody says hello, bullying is acceptable, low salary, unrealistic work expectations, micro management is encouraged, favouritism with staff, changing goal posts and no work life balance. The company is disorganised, no support given by HR, senior managers are believed over you regardless of what happens, hidden agendas, poor communication, high staff turn over, low engagement and you are made to feel like survival of the fittest, so staff are constantly against each other. Outdated ideas, low cost initiatives and systems yet premium prices on product, absolutely no innovation and still think they can ride the wave of suits from the 80’s and 90’s. Stay away from any job within this company as it is toxic from top to bottom. I will never buy anything from this company even if they paid me.

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HUGO BOSS Response
5y
Dear Former Employee, Thank you for taking the time to write this review – this is the most effective way for us to ensure our employees’ experiences at HUGO BOSS Australia are positive and continue to improve, so we always appreciate receiving feedback. Given that I currently work in the Melbourne Support Office, and am a member of the Human Resources team, I personally feel extremely disappointed that we have not succeeded in ensuring that you felt supported throughout your tenure at HUGO BOSS Australia, and I am truly sorry that this has been your experience. The Human Resources team are always available to discuss and work through issues, including those that have been raised in this review, and I am saddened that we were not approached at the time that this occurred. At HUGO BOSS Australia, we have zero tolerance for bullying, and as such, the allegations made regarding bullying and other people related grievances are shocking and deeply concerning. Whilst recollections of this series of events may vary, given the serious nature of the claims made, we have committed to investigating this further, and will be conducting refresher training on bullying, harassment and discrimination in the workplace, to ensure that this will not be the experience that any of our current, or future employees have at HUGO BOSS Australia. We are always striving for Innovation at HUGO BOSS as it is one of our key values. Whilst we have some great initiatives underway, I do acknowledge that some systems and processes may be in need of an update and we may not always hit the mark. As with any large, well-established business, agility may at times be slightly more difficult to always achieve, however, we have identified and made changes to various practices. Some of these include: - Delivering Virtual Training to all employees to ensure they are engaged and feel empowered with all the right tools to successfully undertake their roles - Successfully launching an online shopping presence for HUGO BOSS Australia to improve our customer’s experience - Utilising Microsoft Teams across all Support Office departments to increase communication and transparency Again, I sincerely thank you for providing your feedback. We wish you all the best in your future endeavours.
1.0
Dec 10, 2018

Toxic environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Clothing allowance and significant discounts

Cons

Senior management treat other employees quite badly. Lack of technological innovation. IT department is years behind competitors when it comes to the technology being used and given that everything is run through head office in Germany, any changes must first be approved by them. Bad behaviour from rogue staff members is seldom dealt with. One rogue staff member was allowed to continue a pattern of bad and intmidating behaviour in the finance team, and seemed 'untouchable' as he had come from head office in Germany. Another member of senior management has had repeated warnings and even been sent on 'anger management' courses and yet still gets away with bad behaviour. A few years ago profits were down and staff were being made redundant, yet somehow the head of finance still managed to get a Mercedes-Benz company car. If you're not a member of the "Senior Management Club" you aren't going to go far!

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HUGO BOSS Response
7y
Dear former employee, Thank you very much for your feedback here on Glassdoor. Satisfied employees as well as fair and respectful treatment as our core values are very important to us. We attach great importance to creating a positive working atmosphere as well as ensuring our employees can work smoothly with modern technology. Thus, we are very sorry that you have gained other experiences. To help us improve, we would really appreciate it if you provide more details to recruiting@hugoboss.com Thank you very much! Your HUGO BOSS Employer Branding Team
3.0
Nov 11, 2018

Sales advisor

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

staff discount was great value

Cons

the area manager was more of a dictator than manager

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HUGO BOSS Response
7y
Dear employee, Thank you very much for your feedback here on Glassdoor. Satisfied employees as well as fair and respectful treatment as our core values are very important to us. We are very sorry that you have gained other experiences. To help us improve, please do approach HR or your area manager to propose concrete suggestions for improvement! Thank you very much! Your HUGO BOSS Employer Branding Team
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