IKEA reviews

3.7

65% would recommend to a friend

(13,399 total reviews)
avatar

Juvencio Maeztu

76% approve of CEO

48% positive business outlook

IKEA has an employee rating of 3.7 out of 5 stars, based on 13,399 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IKEA employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.4 stars).

Reviews by job title

13K reviews
1.0
Apr 18, 2026

Awful

Recommend
CEO approval
Business Outlook

Pros

Genuinely nothing positive about the place.

Cons

The company allows people with a strong financial input to control their stores, which essentially means that they can treat people however they want. Since Brisbane stores were taken over by this new manager, it has been a truly awful place to work. She is a putrid excuse of a human being that is allowed to treat people like pest, and the company just stands idly by and watches. Everyone working for Ikea is an accomplice to this. Genuinely, you can find ANY company that would be better to work for. I suggest you stay far far away. The pay is no incentive either, they're definitely on the lower end in comparison to other companies. Ikea - do better. Don't just sit by and watch hundreds of people be treated like this, be better, create positive change.

1.0
Apr 16, 2026

Worst Workplace Experience

Recommend
CEO approval
Business Outlook

Pros

Nothing to say about pros

Cons

- Poor management practices that negatively impact employee experience. - Lack of genuine concern for employees’ well-being. - Management often appears supportive but fails to provide real assistance. - Although the company promotes a “family” culture, there is little understanding or empathy in practice. - Requesting urgent leave, childcare leave, or family care leave requires excessive proof (e.g., photos or documentation), making the process stressful. - Inconsistent communication from leadership — for example, the steering team may deny overtime while store management approves it. - Approved leave can be disrupted without proper notice, with employees being asked to return to work mid-week. - Limited or no clear career progression within the company. - Salary practices may lack transparency and fairness, with compensation not aligned to qualifications, and employees being asked to sign salary-related agreements (e.g., NOD forms). - Strong presence of favoritism in the workplace, affecting morale and fairness. - The company’s stated values, mission, and culture are not reflected in day-to-day operations, leading to a negative work environment. - Some managers may use threatening language or behavior, creating additional stress and a lack of psychological safety at work.

3.0
Apr 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay Paid holidays/sick pay Flexible time Staff discount Free parking

Cons

Encourages racism and favouritism Difference rules for different people Values are only on paper, not in reality Lack of career growth

Viewing 142 - 144 of 13,399 Reviews

Glassdoor has 18,634 IKEA reviews submitted anonymously by IKEA employees. Read employee reviews and ratings on Glassdoor to decide if IKEA is right for you.