Unclear expectations and limited technical exposure
Pros
Reasonable working hours with minimal overtime. Some exposure to regional coordination and vendor management.
Cons
Onboarding and guidance for new hires are minimal, leaving newcomers to figure things out independently. The role relies heavily on HQ teams for any system or infrastructure-related work, leaving very little actual hands-on experience. Most tasks involve following up on tickets or waiting for HQ updates, which can make the work feel stagnant over time. Communication and support from the team can be slow as members are often tied up in meetings or unavailable. Expectations and job scope differ from what was presented during the hiring process, which may lead to disappointment for those seeking a technical, infrastructure-focused role.