Refused to pay my entitled holiday pay after leaving. Payroll hung up on me several times after I explained that I am owed this pay.
The company is happy to skirt the edge of the law in order to save money, most notably in terms of health and safety procedures. (Managers encouraging you to put food that had fallen on the floor back onto the shelf instead of writing it off, as one small example.)
They will promise you career progression into a management role, leading you on to believe you are being trained to prepare for a promotion, knowing the entire time that they have absolutely no plans for it at all. And similarly, they lied about increasing my contracted hours, saying that they had sent off the contract that I had signed, when they didn't. This was done to several people at my store, simply to encourage them to stay at the company instead of leaving.
No respect for employees free time. Managers will guilt you into working shifts you can't/wont work, and if you don't take on these shifts, the same managers will punish you by giving you the worst jobs/shifts anytime you are in. And to add on to this, most of these extra shifts are last minute, you will be called sometimes an hour before the shift starts and are expected to come in.
No respect for employees health or wellbeing. If you call in with a genuine sickness you will be guilted into coming in anyway, even if the sickness is contagious and you will be handling loose food items. This was very prevalent during the initial Covid-19 outbreak, if you called in sick with Covid symptoms you would be told to come in anyway. I had a serious issue with back pain that caused me to call in sick a few times, and this was not taken seriously by management in the slightest.
Managers have extremely unrealistic time expectations. We are told that working a single pallet should take 45 minutes on your own, which is about right, but then we are expected to finish 5-6 of them in 2 hours in the morning before the store opens. Every single aspect of the job has these unrealistic requirements, that the managers themselves can't meet.
Your shift wont be consistent in any way at all. During one week you will be made to do a mixture of 5am starts, an 11pm closes, and mid-day shifts. You are expected to alter your sleeping pattern 4-5 times a week, which destroys your personal life and leaves you permanently tired, even if you are working part-time.