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      Lightspeed

      Engaged Employer

      Lightspeed reviews

      3.5

      61% would recommend to a friend

      (1,075 total reviews)
      avatar

      Dax Dasilva

      76% approve of CEO

      50% positive business outlook

      Ratings by demographic groups

      Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,075 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Reviews by job title

      1K reviews
      3.0
      Nov 10, 2025

      Be ready for whatever

      It
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Unlimited PTO - Use this, the company allows it. This is the main reason I stayed at this company for so long. If they did not offer it, I would have been gone within minutes.

      Cons

      -Low pay- the company makes up for not paying you by offering unlimited PTO - They keep switching from Atena to Cigna, Kind of annoying when you already have an established PCP - Constant layoffs, its a running joke in this company that when you become a Team Lead you are about to get laid off. - Pay increase- Also it looks like when you start making too much money, prepare to get laid off. Accepting pay increases comes with less job security - This job you need a lot of adaptability- you never know if you might come in and you have an increased amount of duties because they laid someone off - this increase of duties does NOT come with an increased salary/hourly wage either. You are just expected to take on other peoples job duties for nothing in return. -Literally everyone is figuring out things on the spot, there are no tools provided to you to guide you through things. You just gotta figure it out as you go. - The company asks for more than they give. - The company has way too many meetings. You will end up sitting in meeting listening to other departments speak about things that have NOTHING to do with you. Time is not spent well here, time is wasted. - The CEO is very boastful and braggy, like telling us things about his personal life that doesnt pertain to anything related to work in any way, shape or form disguised as " fun facts" when its just a chance to brag.

      avatar
      Lightspeed Response
      5mo
      Hi, thanks for taking the time to leave a review. It’s good to hear that you valued the unlimited PTO however, we’re concerned by the other feedback you’ve shared. We take this feedback seriously and use it to inform ongoing improvements. We wish you all the best in your future endeavors.
      2.0
      Nov 7, 2025

      Not what it used to be....

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people, great office, great atmosphere

      Cons

      The company has been cutting their sales people's pay for over 18 months now (yes, every time your quota goes up, this is effectively a pay cut). Unreasonable quota increases (40% increase in 60 days), quotas that change every single month for the past 24 months, expectations that increase out of nowhere and with no good reason (in the past a 30% close rate was considered incredible - all of a sudden one day they decided 41% was the new norm without any actual reasoning). This company has gone against every core value they currently preach, which were the exact core values that made them the best place to work 4-6 years ago. It is a completely different company, in a negative way. Barely recognizable.

      avatar
      Lightspeed Response
      5mo
      Hi, thanks for taking the time to leave a review and for sharing your honest perspective. It’s great to hear that you value the people, office, and atmosphere at Lightspeed. However, the concerns you’ve raised are not the experience we want for our people. We take feedback like this seriously, and we encourage you to share any further details confidentially via our People team at people@lightspeedhq.com or with your People Business Partner. Thank you for taking the time to provide such detailed feedback.
      2.0
      Nov 7, 2025

      No work life balance and micromanagement

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice office in Montreal with free lunch and barista The product is great and easy to use Access to great sales tools

      Cons

      Insane level of micromanagement Very limited opportunity for growth unless you’re a man Long days (9am-6pm) and working weekends is highly encouraged Extremely high churn rate on the sales team, people leaving/being let go every month Management will hyper focus on something for a while then completely forgot about it. Their priorities change every few months, it’s exhausting. Salaries are low and comp plan is very confusing. Targets are increased every month.

      avatar
      Lightspeed Response
      5mo
      Hi, thanks for taking the time to leave a review and for the impact you made during your time at Lightspeed. It’s great to hear your positive comments about the product, the tools, and the office environment. However, the cons are not the experience we want for our people, and we take feedback like this seriously. If you’re open to sharing any further details, we encourage you to reach out to our confidential mailbox at people@lightspeedhq.com so we can better understand and address these concerns. Thank you again for your honesty, and we wish you all the best in your future endeavors.
      Viewing 70 - 72 of 1,075 Reviews
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      ReviewsLightspeed reviews

      Glassdoor has 1,211 Lightspeed reviews submitted anonymously by Lightspeed employees. Read employee reviews and ratings on Glassdoor to decide if Lightspeed is right for you.