Lightspeed reviews

3.5

61% would recommend to a friend

(1,075 total reviews)
avatar

Dax Dasilva

76% approve of CEO

50% positive business outlook

Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,075 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews
5.0
Sep 26, 2025
Recommend
CEO approval
Business Outlook

Pros

- nice people to work with -great work life balance

Cons

- typical growth company pain points

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Lightspeed Response
7mo
Hi there, thanks for taking the time to leave a review - particularly a 5 star review! We are pleased to hear you feedback on the people and the work life balance - we strive to provide an environment where our people can thrive! Thanks again for your review
2.0
Sep 24, 2025
Recommend
CEO approval
Business Outlook

Pros

The benefits you get are to make up for the cons, but they are very good nevertheless and come in useful when you need them The colleagues you work alongside with are great, talented people The pay is more than what you'd get elsewhere due to it being big tech

Cons

Incredibly stressful work Policies and procedures are changed so frequently that you're bound to not know, make a mistake, and get told off for making those mistakes You are micromanaged to the brim. Everything you do is questioned, and there is no trust at all. Even when you do great work, it's not acknowledged anyway so you're left wondering why you bother going above and beyond Turnover rate is high. Not a lot of people make it out or they don't last long in the role once the stress gets to them The more important the customer is to the company, the more tension to bend the knee to them otherwise management will not take kindly to not doing so No job security at all. It's a known fact in the company that you can walk into work one day to find that you've been made redundant and you're out of a job while senior leadership will not tell the whole truth about the situation we find ourselves in Relentless cycles of more workloads added to the already high pile No progression in the company. The company is very selective in their promotion cycles.

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Lightspeed Response
7mo
Hi, thanks for taking the time to leave a review and for the impact you are making at Lightspeed. It’s concerning to hear your feedback, this isn’t at all the experience we’d like for our people. We take feedback seriously and encourage you to reach out on our confidential mailbox people@lightspeedhq.com so we can address this feedback effectively. Thank you for sharing this and hope to hear from you soon.
1.0
Sep 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Great product and uncapped commission

Cons

Unrealistic targets, no accountability from senior management. Everyone is micromanaged and managed by fear. Slow strategy compared to competitors, still finding feet in the UK market

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Lightspeed Response
9mo
Hi there, thanks for taking the time to leave a review and for the impact you are making at Lightspeed. It’s concerning to hear your feedback, this isn’t at all the experience we’d like for our people. We take feedback seriously and encourage you to reach out on our confidential mailbox people@lightspeedhq.com so we can address this feedback effectively. Thank you for sharing this and hope to hear from you soon.
Viewing 88 - 90 of 1,075 Reviews

Glassdoor has 1,211 Lightspeed reviews submitted anonymously by Lightspeed employees. Read employee reviews and ratings on Glassdoor to decide if Lightspeed is right for you.