Lightspeed reviews

3.5

61% would recommend to a friend

(1,075 total reviews)
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Dax Dasilva

76% approve of CEO

50% positive business outlook

Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,075 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews
5.0
Nov 19, 2018

Great culture, great opportunities.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- The team: Positive, good work ethic - Opportunities to grow - Recognition for hard work - Location / Beautiful work environment

Cons

Some might not like how our rapid growth means you need to be flexible, but I personally like that, so it depends on your style. You are also expected to work hard, but you know you are in good company so it feels fair.

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Lightspeed Response
7y
Thank you for your positive feedback! We can’t stress enough how lucky we are to have such great employees. The quick growth we experience certainly comes with challenges, and it has required us to be extra adaptable. For this, we are very thankful that we have the right people in place to get through them. Thanks again!
5.0
Nov 14, 2018

Amazing workplace, culture, people, opportunities, everything.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Amazing people, very friendly and welcoming. People are always willing to help and better everyone else's employee experience. -Work environment is very impressive. Good location, free food, coffee and bagels 24/7. Offices are very very nice. Very tech company style. -Benefits are very robust AND they are always improving, never stagnating. They try to think about families, single parents, etc. -Health coverage from day 1 ! -Crazy growth year after year so many opportunities will come your way if you put in effort. -Very diversity-oriented, promotes gender equality and equity, communication and team-work. -Organizational structure is as flat as possible : everyone is approachable. -Salary is very good, but the perks weight in a lot as well. -Apps to get access to doctors or medical advice faster

Cons

-Some growing pains can sometimes be identified, BUT at least they ARE identified and addressed as best possible.

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Lightspeed Response
7y
What an amazing review to read, thank you! You’ve identified some great pros of being a Lightspeeder. We try to offer the best for our people, because as you said, they are our bread and butter. We’re also happy to know that you see us continuously developing through some growing pains - not always an easy feat. It’s people like you who make us want to push the envelope in order to be a destination employer for top talent. Thanks again!
4.0
Oct 30, 2018

Great company culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I love working at Lightspeed because of: - the people - the opportunities I've been given (I grew from an entry level position to a global management position) - my direct manager and colleague managers - the work environment (great office space, very good benefits, regular free lunches and a couple of big parties a year) - the mission (helping SMB independent businesses succeed in a very competitive environment)

Cons

What we need to work on as a company: - Fix the core of our Retail product, it has been a challenge for years and continues to be one. - Make the Dev and Product teams stable and reliable. Too much turnover and lack of focus in some teams, disconnect from the customers' needs and priorities. - Adjust to the culture differences introduced by the different acquisitions we've made over the past few years.

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Lightspeed Response
7y
Thank you for such detailed feedback! We’re thrilled to know the many reasons you love working at Lightspeed. As for areas of improvement, we hear you. We understand the importance of our core product, and we are constantly iterating it to be the best solution it can be. We are ramping up our investment here to accelerate adding value to our customers. Customer happiness is our main goal, and we want to continue being the SMB pioneer. Thanks again!
Viewing 943 - 945 of 1,075 Reviews

Glassdoor has 1,211 Lightspeed reviews submitted anonymously by Lightspeed employees. Read employee reviews and ratings on Glassdoor to decide if Lightspeed is right for you.