Lightspeed reviews

3.5

61% would recommend to a friend

(1,075 total reviews)
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Dax Dasilva

76% approve of CEO

50% positive business outlook

Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,075 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews
2.0
Aug 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Some good co-workers Yearly bonus (but this is basically backpay for unpaid overtime in this salaried position)

Cons

They tout their unlimited PTO. But taking a week off equates to a month of catch up because your back up is too busy to do your work on top of their own. Corporate strategy is Quantity over Quality. Overload the PM with an insane workload thar incentivizes low quality work to push customers live so you can move on to the next one. Nonexistent onboarding process so it is sink or swim. Inefficient implementation process that is unfair to both customers and internal resources. Ownership of customers for a longer period of time AFTER implementation than actively working on their implementation Tech company that still relies on tedious manual data validation process for hundreds of thousands lines of data.

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Lightspeed Response
10mo
Hi there, thank you for taking the time to share your review and for the contributions you made during your time at Lightspeed. It’s good to hear that you had some great co-workers. We also appreciate your detailed feedback regarding the implementation process and workload, as this is really helpful as we work to continuously improve. We wish you all the best with your future endeavors.
3.0
Aug 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Great offices. Great people with Strong Soft Skills and a great company culture.

Cons

A vast number of people who are not contributing to the company's results, but are not fired fast enough, are slowing down the whole company. Top performers are promoted very slowly, so they often leave the company on their own.

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Lightspeed Response
10mo
Hi there, thank you for taking the time to share your review and for the contributions you made during your tenure at Lightspeed. It's great to hear that you valued the great offices, great people, and strong company culture. We also appreciate your honest feedback regarding promotions and the pace of change, and we will take it onboard. We wish you all the best in your future endeavors.
5.0
Aug 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Highly organized and growth oriented. Free once a week meals for team bonding. Lovely office space. Supports employees health and professional skills

Cons

Mostly a WFH company, but if you want to visit the office, you'll need to reserve your sear in advance.

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Lightspeed Response
10mo
Hi there, thank you for taking the time to leave a review and for the contributions you made during your time at Lightspeed. It's wonderful to hear that you found our organization to be highly organized and growth-oriented. We wish you all the best in your future endeavors.
Viewing 106 - 108 of 1,075 Reviews

Glassdoor has 1,211 Lightspeed reviews submitted anonymously by Lightspeed employees. Read employee reviews and ratings on Glassdoor to decide if Lightspeed is right for you.