Does Lightspeed pay their employees well?

According to anonymously submitted Glassdoor reviews, Lightspeed employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Lightspeed. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Lightspeed?

61% of Lightspeed employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lightspeed 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Lightspeed?

Account Executive (54) , Sales Development Representative (SDR) (37) , Account Manager (36) , Sales (28) , Support Specialist (25) , Software Developer (24) , Implementation Consultant (19) , Software Engineer (18) , Senior Software Engineer (15) , Customer Support Specialist (14) , Technical Support Specialist (14) , Product Manager (13) , Technical Support (13) , Manager (12) , Customer Success Manager (11)

What are the pros of working at Lightspeed according to real employee reviews?

"good benefits and office perks" ((in 128 reviews)); "Lots of genuinely great people" ((in 107 reviews)); "The culture was great" ((in 105 reviews)); "My team was great." ((in 53 reviews)); "Great Office" ((in 35 reviews))

What are the cons of working at Lightspeed according to real employee reviews?

"Poor Management Bad Management" ((in 51 reviews)); "Salaries are low and comp plan is very confusing." ((in 40 reviews)); "Constant Layoff, no job security" ((in 26 reviews)); "There are some great managers in this company, but they are few and far between and usually don’t stay very long." ((in 20 reviews)); "It's a known fact in the company that you can walk into work one day to find that you've been made redundant and you're out of a job while senior leadership will not tell the whole truth about the situation we find ourselves in" ((in 13 reviews))

What are employees saying about Lightspeed layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lightspeed layoffs and their outlook for job security at Lightspeed in 2026.

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Lightspeed

Lightspeed reviews

3.5

61% would recommend to a friend

(1,075 total reviews)

Dax Dasilva

76% approve of CEO

50% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.7

Work/Life balance

3.6

Compensation and benefits

3.4

Career opportunities

3.1

Senior management

Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,075 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Jul 8, 2025

Role was not set up for success

Account executive

Recommend

CEO approval

Business Outlook

Pros

Base pay was decent and great comraderie amongst sales org

Cons

Poor product market fit, encouraged to lie to customers, targets unachievable

Lightspeed Response

11mo

Hi, thanks for taking the time to leave a review and for the impact you made during your time at Lightspeed. It's great to hear the pros you outlined however we're concerned to hear your other feedback. We take all feedback seriously and encourage you to reach out on our confidential mailbox people@lightspeedhq.com so we can address this feedback effectively. Thank you for sharing this and hope to hear from you soon.

4.0

Jul 7, 2025

Good place to work

Financial service partnerships manager

Recommend

CEO approval

Business Outlook

Pros

Quite chill place, young people, forward thinking

Cons

Onboarding is not great, can be confusing sometimes as priorities often change

Lightspeed Response

11mo

Hi, thanks for taking the time to review - it's great to hear that the culture and forward thinking nature of Lightspeed. Its also helpful to hear your perspective on how we can continuously improve regarding onboarding and change management. Thanks again for the review!

3.0

Jul 2, 2025

good culture

Account manager

Recommend

CEO approval

Business Outlook

Pros

Good culture Autonomous work environment

Cons

Underpaid Way too many accounts to manage Miss-managed data resulting in poorly targeted reps

Lightspeed Response

11mo

Hi there, thank you for taking the time to share your thoughts. It's great to hear you appreciate the work culture and have a sense of autonomy. However, the challenges you've highlighted are not the experience we want for our people. We take all feedback seriously and will be reviewing these areas for improvement. Thank you for sharing this feedback.

Viewing 121 - 123 of 1,075 Reviews

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Jobs at Lightspeed

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Product Designer II POS Hospitality (all genders)

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Teamlead, Customer Implementation (m/f/d)

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Support Specialist, German speaking

Berlin

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