Does Lightspeed pay their employees well?

According to anonymously submitted Glassdoor reviews, Lightspeed employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Lightspeed. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Lightspeed?

61% of Lightspeed employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lightspeed 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Lightspeed?

Account Executive (54) , Sales Development Representative (SDR) (37) , Account Manager (36) , Sales (28) , Support Specialist (25) , Software Developer (24) , Implementation Consultant (19) , Software Engineer (18) , Senior Software Engineer (15) , Customer Support Specialist (14) , Technical Support Specialist (14) , Product Manager (13) , Technical Support (13) , Manager (12) , Customer Success Manager (11)

What are the pros of working at Lightspeed according to real employee reviews?

"Great benefits and health coverage" ((in 128 reviews)); "Lots of genuinely great people" ((in 107 reviews)); "The culture was great" ((in 107 reviews)); "My team was great." ((in 41 reviews)); "Great office" ((in 39 reviews))

What are the cons of working at Lightspeed according to real employee reviews?

"Poor Management Bad Management" ((in 53 reviews)); "Salaries are low and comp plan is very confusing." ((in 37 reviews)); "Constant layoffs, its a running joke in this company that when you become a Team Lead you are about to get laid off." ((in 25 reviews)); "But I know some people that does not have good manager." ((in 20 reviews)); "Can only speak for the team I worked on but the leadership was very poor and everyone felt insecure about their position and was over worked." ((in 14 reviews))

What are employees saying about Lightspeed layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lightspeed layoffs and their outlook for job security at Lightspeed in 2026.

Lightspeed reviews

3.5

61% would recommend to a friend

(1,075 total reviews)

Dax Dasilva

76% approve of CEO

50% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,075 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,075 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews

5.0

Jun 7, 2025

Great place to work

Senior information security engineer

Recommend

CEO approval

Business Outlook

Pros

Remote or hybrid Work life balance Interesting work

Cons

None, so far really good experience

Lightspeed Response

1y

Hi, thanks for taking the time to review and for the impact you're making at Lightspeed. It’s great to hear that you’re enjoying the flexibility, work-life balance, and engaging work. We’re glad to know your experience has been so positive so far. Thanks again for sharing your thoughts!

2.0

Jun 3, 2025

Nothing is clear nor transparent.

Account manager

Recommend

CEO approval

Business Outlook

Pros

You'll have an amazing team but with bad management. - Benefits of working abroad (60 days including weekends a year) and - 400€ Health benefit (brutto) - Homeoffice days are mondays and fridays and you'll be able to Homeoffice more with good reason like a Dr. appointment. - No doctor certificate is needed for 3 days when you or your children are sick. - Amazing office events if you can take some time off your work - Occasional lunches: pizza, burger etc.

Cons

- KPI's are not tracked correctly and impossible to reach - many things are forgotten to be communicated - no official procedures exist - Many questions will remain unanswered: forgotten or ignored - High turnover, useless onboarding, no clear directions

Lightspeed Response

1y

Hi, thanks for taking the time to share your experience and for the impact you're making at Lightspeed. We're glad to hear you value the team spirit, flexibility, and benefits like our remote work options and health allowance. We also appreciate your honest feedback around communication, clarity, and onboarding — these are important areas we're actively working to improve. Your insights are helpful and taken seriously. Thanks again for your review.

5.0

Jun 2, 2025

Na

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good company, supported properly, above market pay

Cons

None that I can think of

Lightspeed Response

1y

Hi, thanks for taking the time to review and for the impact you made during your time at Lightspeed. It’s great to hear you felt well supported and valued with competitive pay. We appreciate your positive feedback and wish you all the best in your future endeavors. Thanks again for sharing!

Viewing 136 - 138 of 1,075 Reviews

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Jobs at Lightspeed

Onboarding Specialist - (berlin based, m/f/x)

Germany

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Social Media Content Creator (German speaking)

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Product Designer II POS Hospitality (all genders)

Germany

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Support Specialist, German speaking

Berlin

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Teamlead, Customer Implementation (m/f/d)

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Lightspeed

Lightspeed reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great place to work

Nothing is clear nor transparent.

Na

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Jobs at Lightspeed