Lightspeed reviews

3.5

61% would recommend to a friend

(1,075 total reviews)
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Dax Dasilva

76% approve of CEO

50% positive business outlook

Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,075 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews
2.0
Apr 7, 2025

Staff

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Salary, People, Work equipment, Offsite activities

Cons

The structure of responsibilities is very unclear — it’s impossible to understand who is accountable for what. I often find out about my own tasks after the fact. There’s a complete disregard for work/life balance. Managers openly state that employees will receive tasks that require working late into the night (without any additional pay), and this is considered normal. There is absolutely no proper mentorship for new employees. All sense of autonomy in decision-making is lost due to constant pressure and restrictions from all sides. The product is extremely complex and difficult to understand, and no one offers help in figuring it out. At the same time, leadership insists that you must figure everything out on your own, or you won’t pass the probation period. Overall, the company environment feels unhealthy.

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Lightspeed Response
1y
Hi, thanks for taking the time to leave a review and for the impact you are making at Lightspeed. It’s concerning to hear your feedback, this isn’t at all the experience we’d like for our people. We take feedback seriously and would like to understand your feedback better so we can address it - if you are open to it, we'd encourage you to reach out to your People Business Partner or on our confidential mailbox people@lightspeedhq.com. Thank you for sharing this and hope to hear from you soon.
4.0
Apr 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Felixible PTO Great leadership Room for growth

Cons

none that come to mind

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Lightspeed Response
1y
Hi, thanks for taking the time to review and for the impact you're making at Lightspeed. It's great to hear that you appreciate the flexible PTO, the leadership and the growth opportunities. Thank you again for sharing your thoughts!
4.0
Apr 6, 2025
Recommend
CEO approval
Business Outlook

Pros

- Flexible paid time off - Many company events - Free beverages and lunches when in the office - Reimbursement of bus/metro pass

Cons

- Low to none bonuses/raises - Low pay

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Lightspeed Response
1y
Hi, thanks for taking the time to review and for the impact you made during your time at Lightspeed. It’s great to hear you appreciated the benefits we had to offer. Thank you again for sharing your thoughts, and it goes without saying that we wish you the best in your future endeavors.
Viewing 169 - 171 of 1,075 Reviews

Glassdoor has 1,211 Lightspeed reviews submitted anonymously by Lightspeed employees. Read employee reviews and ratings on Glassdoor to decide if Lightspeed is right for you.